ckat90 5 Posted June 28, 2021 Posted June 28, 2021 Hello, I am having issues connecting remotely. When trying to connect to my server I get a connection error. It was working fine last week, I have not changed anything on the system. Thanks.
Carlo 4561 Posted June 28, 2021 Posted June 28, 2021 Hi, I would review this KB article and run through some of the trouble shooting steps mentioned. If you can't get it to work, let us know what passes/what doesn't. https://support.emby.media/support/solutions/articles/44002137137-remote-setup
ckat90 5 Posted June 28, 2021 Author Posted June 28, 2021 (edited) 5 minutes ago, cayars said: Hi, I would review this KB article and run through some of the trouble shooting steps mentioned. If you can't get it to work, let us know what passes/what doesn't. https://support.emby.media/support/solutions/articles/44002137137-remote-setup Thanks for linking that article. I had gone through that article when it first stopped. I still cannot figure it out. All the users, except for one, are linked to an Emby Connect account, in the event the external ip address were to change, they would not need the new one. Edited June 28, 2021 by ckat90
Carlo 4561 Posted June 28, 2021 Posted June 28, 2021 What works and what doesn't from the diagnostic steps in that article? Example does canyouseeme.org show the port open or closed?
ckat90 5 Posted June 29, 2021 Author Posted June 29, 2021 18 hours ago, cayars said: What works and what doesn't from the diagnostic steps in that article? Example does canyouseeme.org show the port open or closed? I checked again on canyouseeme.org, it is showing connection refused. Mmh this is strange. What would make it change all of a sudden
Carlo 4561 Posted June 29, 2021 Posted June 29, 2021 Run through the troubleshooting steps in the above article as typically it'll be a local firewall issue or port forwarding.
ckat90 5 Posted June 29, 2021 Author Posted June 29, 2021 28 minutes ago, cayars said: Run through the troubleshooting steps in the above article as typically it'll be a local firewall issue or port forwarding. Thank you. Success! I played around with the settings, and it started working! 1
ckat90 5 Posted July 1, 2021 Author Posted July 1, 2021 On 6/29/2021 at 11:20 AM, cayars said: Thanks for the update. What did you adjust? I deleted the port forwarding on my router and firewall. Changed the network setting in Emby settings. And started from the beginning. I think the most recent update caused it 1
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