convert crashes since 4.6.0.3 update

[byakuya32 24]

the convert seems to be crashing no matter what settings I choose since the latest update. Please see the attached logs.

embyserver (1).txt ffmpeg-transcode-888aa44b-8321-412d-bffd-7ee8991c853b_1.txt

[Happy2Play 9780]

You are running into permissions issues for sub extraction location.

Quote

2021-06-24 14:30:53.846 Error SubtitleEncoder: ffmpeg subtitle extraction failed for file:"/srv/data/Videos/Movies/2 Fast 2 Furious (2003)/2 Fast 2 Furious (2003).mkv" to /var/lib/emby/cache/temp/934d7e6deaf044579bb5414a0a0c75df.vtt
2021-06-24 14:30:53.846 Error SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_extract' Output:
    
2021-06-24 14:30:53.846 Error SubtitleEncoder: ProcessRun 'ffmpeg-subtitle_extract' Error Output:
    ffmpeg version 4.3.0-emby_2021_02_27 Copyright (c) 2000-2021 the FFmpeg developers and softworkz for Emby LLC
      built with gcc 8.3.0 (crosstool-NG 1.24.0)
    Execution Date: 2021-06-24 14:30:53
    Guessed Channel Layout for Input Stream #0.1 : 7.1
    Input #0, matroska,webm, from 'file:/srv/data/Videos/Movies/2 Fast 2 Furious (2003)/2 Fast 2 Furious (2003).mkv':
      Metadata:
        encoder         : libebml v1.4.1 + libmatroska v1.6.2
        creation_time   : 2021-01-22T00:17:18.000000Z
      Duration: 01:47:34.88, start: 0.000000, bitrate: 19362 kb/s
        Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x818, SAR 1:1 DAR 960:409, Level 41, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
        Metadata:
          BPS-eng         : 17631808
          DURATION-eng    : 01:47:34.865000000
          NUMBER_OF_FRAMES-eng: 154762
          NUMBER_OF_BYTES-eng: 14226368013
        Stream #0:1(eng): Audio: eac3, 48000 Hz, 7.1, fltp (default)
        Metadata:
          BPS-eng         : 1536000
          DURATION-eng    : 01:47:34.880000000
          NUMBER_OF_FRAMES-eng: 201715
          NUMBER_OF_BYTES-eng: 1239336960
        Stream #0:2(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
        Metadata:
          title           : Commentary by Director John Singleton.
          BPS-eng         : 192000
          DURATION-eng    : 01:47:34.848000000
          NUMBER_OF_FRAMES-eng: 201714
          NUMBER_OF_BYTES-eng: 154916352
        Stream #0:3(eng): Subtitle: subrip
        Metadata:
          BPS-eng         : 47
          DURATION-eng    : 01:39:12.661000000
          NUMBER_OF_FRAMES-eng: 1071
          NUMBER_OF_BYTES-eng: 35239
        Stream #0:4(eng): Subtitle: subrip
        Metadata:
          title           : SDH
          BPS-eng         : 56
          DURATION-eng    : 01:40:34.028000000
          NUMBER_OF_FRAMES-eng: 1307
          NUMBER_OF_BYTES-eng: 42319
        Stream #0:5(eng): Subtitle: subrip
        Metadata:
          BPS-eng         : 108
          DURATION-eng    : 01:42:40.904000000
          NUMBER_OF_FRAMES-eng: 1640
          NUMBER_OF_BYTES-eng: 83221
        Stream #0:6(tur): Subtitle: subrip
        Metadata:
          BPS-eng         : 45
          DURATION-eng    : 01:39:32.790000000
          NUMBER_OF_FRAMES-eng: 1042
          NUMBER_OF_BYTES-eng: 33624
    /var/lib/emby/cache/temp/934d7e6deaf044579bb5414a0a0c75df.vtt: Permission denied
   

Your running into permissions issue here also.

Quote

System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/var/lib/emby/data/devices/caa5abeeb3a6b2ca6e61e8926d5d4f92/capabilities.json' is denied.

Looks like media location also as item image can't be saved with media do to permission.

Quote

2021-06-24 14:37:04.635 Error ProviderManager: UnauthorizedAccessException: Emby Server is being write access to /var/lib/emby/metadata/library/55/55b28dba9561bd21f52cb28bd57906c2/poster.jpg. Please check your file permissions

There are lots of areas in the Emby install that are throwing "Permission denied"

Edited June 25, 2021 by Happy2Play

[byakuya32 24]

should not be an issue as emby is running as root. If I don't run it as root it has permission issues with my videos even with 777 permissions

[Happy2Play 9780]

A platform guru will have to comment as the server log shows Emby being denied access to its own data folder location or at least the cache folder. (Data path: /var/lib/emby)

System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/ffmpeg/version_4.6.3.0.txt' is denied
System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/ffmpeg/decoders_4.6.3.0.txt' is denied.
System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/ffmpeg/encoders_4.6.3.0.txt' is denied.
System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/ffmpeg/hwaccels_4.6.3.0.txt' is denied.
System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/ffmpeg/protocols_4.6.3.0.txt' is denied.
System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/ffmpeg/filters_4.6.3.0.txt' is denied.
System.UnauthorizedAccessException: Access to the path '/var/lib/emby/cache/tmdb-movies2/922/all-en.json' is denied.

Along with image can't write with media

 

Edited June 25, 2021 by Happy2Play

[Luke 42078]

Yes the server is being denied access to write to it's own data folder so you'll need to get that fixed up.