A noobie question: Premier ordered... ow long should I wait for an email with my info?

[tgraph 1]

I ordered Premier today and expected an email with unlocking info soon. I still haven't got anything. Should this take minutes? hours? days? weeks?

[Abobader 3464]

Hello tgraph,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9780]

@tgraph Please email questions to billingsupport@emby.media with your transaction information, but it all depends on the transaction itself is my understanding.

[tgraph 1]

thanks. done.

 

[Carlo 4561]

9 hours ago, tgraph said:

thanks. done.

 

Hi, did you get this resolved?