Subtitles with selective audio?

[atomicmoon 152]

I didn't think this was a bug or issue, but wanted to see if anyone else has encountered this issue.

Wanted to watch a show with multiple audio options and subtitles.  Pressed play and I've got English subtitles and English audio. I wanted Japanese audio so I switched tracks and my subtitles no longer appear even though they show they are toggled on .

I've never had any issues like this and use subtitles frequently. 

I've tried multiple times with multiple subtitles but always the same result. English audio and subtitles are on, foreign audio, no subtitles. 

This appears to be isolated to one show, at least I hope.

[Luke 42079]

Hi there, can we please look at an example?

 

Thanks.

[atomicmoon 152]

This is the show with Japanese audio (FLAC) with English subtitles enabled, but they do not appear. There IS dialogue in the scene.

 

Here is the same video, with English audio (AAC Stereo) with English subtitles enabled, and they do appear. There IS dialogue in the scene.

 

Hopefully this illustrates my situation. If a server log would provide the information needed, let me know and I can duplicate this process again and pull the log with a timestamp.

In the grand scheme, it was weird it would play them for my native language where I don't necessarily need them, but not for the language I need them for lol.

Worse case, I'll learn me some Japanese and better better off in the long run. 

 

If you look at the filenames of the images, I mislabeled them, so disregard their filenames.

[ebr 16184]

Was it the set that is marked default and forced that automatically enabled?  I would expect them to since they are marked forced.

[Luke 42079]

How does the web app compare if you perform the same activity?

[atomicmoon 152]

12 hours ago, Luke said:

How does the web app compare if you perform the same activity?

Not sure if you/I would believe it but, my first attempt it reacted the same way when I began the show from the beginning in Japanese with srt subtitles enabled. No subtitles. I switched the audio to English and still no subtitles, but Emby has turned them off when I changed the audio language to English. I toggled them on and it worked with English audio and English subs.

I switched back to Japanese audio and this time the subtitles did display.

 

I use subtitles 90% of the time regardless of audio language, and this is the first time I've encountered anything like this. More peculiar than anything else.

Log attached, in hopes that maybe it can show something. 

I believe the event occurs around 00:56:44

 

Thanks!

Atomic (Subtitle oddity) 00-56-44 timestamp embyserver.txt

[Luke 42079]

On 6/13/2021 at 1:05 AM, atomicmoon said:

Not sure if you/I would believe it but, my first attempt it reacted the same way when I began the show from the beginning in Japanese with srt subtitles enabled. No subtitles. I switched the audio to English and still no subtitles, but Emby has turned them off when I changed the audio language to English. I toggled them on and it worked with English audio and English subs.

I switched back to Japanese audio and this time the subtitles did display.

 

I use subtitles 90% of the time regardless of audio language, and this is the first time I've encountered anything like this. More peculiar than anything else.

Log attached, in hopes that maybe it can show something. 

I believe the event occurs around 00:56:44

 

Thanks!

Atomic (Subtitle oddity) 00-56-44 timestamp embyserver.txt 485.07 kB · 0 downloads

@atomicmoon please attach the ffmpeg log as well. thanks.

[Luke 42079]

@atomicmoon?