emby android mobile app connection failed

[acephyo0 1]

Hello,

As my title says cannot connect on android mobile , I can access my server on mobile from chrome browser . I use emby login to access my  server and I can see my server but cannot access it . What do I do?

[Abobader 3470]

Hello acephyo0,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Carlo 4561]

9 hours ago, acephyo0 said:

Hello,

As my title says cannot connect on android mobile , I can access my server on mobile from chrome browser . I use emby login to access my  server and I can see my server but cannot access it . What do I do?

Are you using login/password as setup on your server or an Emby Connect username?

If the 2nd, then on the server try removing the optional Emby Connect username, click save, add Emby Connect username back again and click save. 

Did that work?

[Luke 42085]

@acephyo0 ?

[acephyo0 1]

15 hours ago, cayars said:

Are you using login/password as setup on your server or an Emby Connect username?

If the 2nd, then on the server try removing the optional Emby Connect username, click save, add Emby Connect username back again and click save. 

Did that work?

I am sorry I am new to this , cannot find where to remove optional emby connect username . I found it I remove it and it works thank you  . I just remove it and just login with IP .

[Carlo 4561]

Glad you found it and got things working!

Let us know if you have any other issues or need help.