Identify movies not working properly.

[Westiewill007 2]

Sometimes a movie cover/info would not be identified properly using tvdb so I usually use imdb and use the TTxxxxx to identify it.. and it finds the cover/info no problem and I push changes.   then a few minutes later it just removes it.   The changes dont stick?

is this a bug?

[Luke 42078]

Hi there, please go over an example and attach the emby server log from that example:

Thanks.

[Westiewill007 2]

Here is the emby server log, I had to delete it as it was over 3GB and I produced the same issue in a fresh log this morning.   Identified a bunch of stuff on imdb and It updates fine, but after a few minutes it all goes away.

edit: have removed the link to the log file,  I will PM It as it contains IP's and stuff

 

Edited June 10, 2021 by Westiewill007

[Westiewill007 2]

https://mega.nz/file/zzJzzaCR#_mMu-3fcFZtY_wP_U-cFZEV8yu7wRNo7Yqc8m8NW39o

 

video file of the issue,   it does the same behavior after i update the covers from imdb... 10-15 min later it goes back to that non-cover that was there in the first place.. (also without me refreshing metadata like i did in the video.. i just did it to show you what it would look like)

[Happy2Play 9780]

Can you show a screenshot of the content in the movie folder shown in the video.

[Westiewill007 2]

there ya go

[Luke 42078]

Can you please attach the log file to this forum posting? Thanks !

[Westiewill007 2]

removed log

Edited June 10, 2021 by Westiewill007
remove log

[Happy2Play 9780]

What are all of the existing images?  As you already have 6 images for The Gambler, but believe Emby will only use 1 of them. 

But this is a flat structure correct no per movie media folders?

 

[Westiewill007 2]

the movies/files are not in individual movie folders, everything is in one folder.. im not sure what the 6 images are Im going to download them from ftp and look at my windows box and ill report back.. sec

 

[Westiewill007 2]

i dont know why its downloading those images as all of them are not related to the movie at all.

 

 

[Westiewill007 2]

 westie@Ubuntu-1804-bionic  /glftpd/site/THISWEEKSNEWMOVIES  rm -rf The\ Gambler\ \(2014\)*.png
 westie@Ubuntu-1804-bionic  /glftpd/site/THISWEEKSNEWMOVIES  rm -rf The\ Gambler\ \(2014\)*.gif
 westie@Ubuntu-1804-bionic  /glftpd/site/THISWEEKSNEWMOVIES  rm -rf The\ Gambler\ \(2014\)*.jpg
 westie@Ubuntu-1804-bionic  /glftpd/site/THISWEEKSNEWMOVIES 

 

 

removed the images, going to see what happens when it scrapes it again.

 

 

[Westiewill007 2]

removing those images, and then refreshed the metadata seemed to fix it...  proper covers are there and its sticking this time.

still not sure how those 6 images got there in the first place

 

problem solved now.

 

ty

 

 

[Happy2Play 9780]

Basically Emby was denied write access to save the new image and your existing image would replace the provider image

System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '/glftpd/site/THISWEEKSNEWMOVIES/The Gambler (2014).png' is denied.

2021-06-10 19:06:44.732 Error ProviderManager: UnauthorizedAccessException: Emby Server is being write access to /glftpd/site/THISWEEKSNEWMOVIES/The Gambler (2014)-poster.jpg. Please check your file permissions.

 

4 minutes ago, Westiewill007 said:

still not sure how those 6 images got there in the first place

Best guess would be they came with the media.

But glad it all worked out.

 

[Westiewill007 2]

how do i set emby to have permissions to /glftpd/site  using ubuntu?

 

 

[Luke 42078]

Hi there, have you taken a look at this?