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Question about my list filters


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kandiman
Posted

Hi all, I have around 400 TV shows in my library. I have a friend who uses my server using Emby Connect, after the 4.6.2.0 update my friend can only see 80 out of 400 TV shows. When I login into my profile I can see all 400 TV shows.

Any tips on how my friend can see all the TV shows again? Possible 4.6.2.0 bug?

Carlo
Posted

Hi, Check is to see if your friend has any parental restrictions in place.

Let us know what you find.

kandiman
Posted

I've never created any parental restrictions/controls for my friend. Created the user profile and has been working fine for a good year.

kandiman
Posted

Possible to roll back to server 4.5.4 ? I regret updating to the latest server now.

kandiman
Posted (edited)

I'll do more investigating.

Edited by kandiman
Posted

Hi there, have you run a full scan of all libraries following the update? Please try that and see if it helps. Thanks.

Carlo
Posted
5 hours ago, kandiman said:

I've never created any parental restrictions/controls for my friend. Created the user profile and has been working fine for a good year.

Understood, but did you check anyway, just to make sure nothing changed in this respect.

Seeing only a partial amount of media sounds like a restriction so it would be good to check.

Happy2Play
Posted

Do you see the same when you login with your friends account?  Easy to do locally by toggling Local network sign in mode: don't require password on LAN.

But this would have to be a access/parental control issue to me.  Maybe a client issue, what client is friend using?

  • Agree 1
kandiman
Posted

Ok I've found out what the issue was. Under "Filters" then "Genre" it was set to Comedy unchecked this and set to Any, now I see all the TV shows.

I thought once you fully quit out of the Emby app on android/apple the filters should be cleared? I find it pretty silly for the filters to stick.

Happy2Play
Posted

Ah yes filters, they are persistent in web client so I would expect them to be in all clients.

  • Like 1
kandiman
Posted

So should the filters be cleared when you close and reopen the Emby app on android and apple?

Happy2Play
Posted (edited)
26 minutes ago, kandiman said:

So should the filters be cleared when you close and reopen the Emby app on android and apple?

Personally I would say no, but everyone will not have the same opinion.  I would assume the filter indicator would be active though across all apps.

filter.jpg.3ee3ef8e0edffbec6d9e3c9cdef5b751.jpg

Changed mine to red in the web client but see the blue indicator in IOS 2.0.6.

Edited by Happy2Play
kandiman
Posted

Thank you, good to know.

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