Unable to Connect with Local Server

[KaranChopra 0]

Hi,
I have installed Emby local server on my Windows Laptop and when I try to connect it with my LG CX WebOS TV Emby app, everytime i get error "Connection Failure" - We're are unable to connect to the selected server right now. Please ensure it is running and try again. I tried connecting local server on my Android Mobile Web Browser its opened the URL on first go easily..

My laptop and Mobile are connected through Wifi and TV is connected via Lan Cable, but all from One Modem/Router.

Can someone please help.

[SamES 1057]

Are you trying to connect using http or https?  Check the local and remote server name and port on the server Dashboard and make sure you are connecting to one of these addresses and correct port.

For your case, it's best that you use the 'In-Home (LAN) access' address or server name.  https will only work if you include 'https://' in the server name AND you are using a well known/supported certificate authority (ie: not a self-signed certificate)

[nicolasmai 1]

I have the same issue, some remote users with LG Smart TV app are not able to connect to my server.

They enter the server like https://xxx.xxx.ch and with port 443.

The server has a letsencrypt certificate.

On Android it works with the same url and port.

 

[KaranChopra 0]

I tried the next day it just worked, lol

[Luke 42077]

7 hours ago, nicolasmai said:

I have the same issue, some remote users with LG Smart TV app are not able to connect to my server.

They enter the server like https://xxx.xxx.ch and with port 443.

The server has a letsencrypt certificate.

On Android it works with the same url and port.

 

Hi, I would try plain http. I don't believe LG TV's accept Lets Encrypt certificates unfortunately.

[Luke 42077]

5 hours ago, KaranChopra said:

I tried the next day it just worked, lol

Thanks for the feedback.

[nicolasmai 1]

8 hours ago, Luke said:

Hi, I would try plain http. I don't believe LG TV's accept Lets Encrypt certificates unfortunately.

I don't know when it stopped working, but it used to work for quiet a long time.

And it still works for devices which are already connected.

Only when adding the server for the first time it doesn't work.

I'll try it with a plain http endpoint..

 

edit: I've tested it with the web browser and it returns a warning that the certificate is not trusted.

Looks like the certificates on WebOS are outdated..

Edited June 8, 2021 by nicolasmai

[Luke 42077]

Quote

Looks like the certificates on WebOS are outdated..

Yes that would be a problem. You'll need to use plain http then.

[nicolasmai 1]

Already done and it works.

[Luke 42077]

Thanks for the feedback.

[SamES 1057]

On 08/06/2021 at 16:28, nicolasmai said:

Looks like the certificates on WebOS are outdated

Are there any firmware updates for your TV?