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Cannot mark played / unplayed, favorite / unfavorite


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Posted

I can no longer mark files as played / unplayed and favourite / unfavorite. Anyone know this is? It's a major annoyance. Thanks 

Posted

Hi.  Exactly what are you doing where and what is happening?  Screen shots would be great.

Thanks.

 

Posted
31 minutes ago, ebr said:

Hi.  Exactly what are you doing where and what is happening?  Screen shots would be great.

Thanks.

 

Chromecast for Google TV, android phone app, LG webos... Cannot mark as played / unplayed or favourite / unfavorite. Multiple users on the server I use reporting same issue.

Not sure if there is anything I can screenshot which will help

Posted
Just now, dannyboy1234 said:

Cannot mark as played / unplayed or favourite / unfavorite

Exactly what are you doing and what is happening?  What does "cannot mark" mean?  There are no options, when you click on the options you get an error?  ?

Carlo
Posted

Using the Web browser can you mark media as played?

Posted
8 minutes ago, cayars said:

Using the Web browser can you mark media as played?

No also does not work, appears an issue with the server

Carlo
Posted

OK from web view can you try flipping the watched state on a couple of pieces of media.
Upload your server log file.

Let us know the media you tried to flip the watched state on.

Posted

I don't have access to server logs, I don't run the server. It doesn't work on any media

Posted
5 hours ago, ebr said:

Exactly what are you doing and what is happening?  What does "cannot mark" mean?  There are no options, when you click on the options you get an error?  ?

Our server admin rolled back the recent server update and turned off auto update... everything is back working again. 

Carlo
Posted

How exactly did he "roll back"?  You can't just undo the software as the database has been upgraded and running 4.5 software against a 4.6 database is bound to cause grief and likely corruption.

If you are going to roll back you need to have a thorough backup where EVERYTHING is put back to pre 4.6 status.

Posted (edited)
8 hours ago, cayars said:

How exactly did he "roll back"?  You can't just undo the software as the database has been upgraded and running 4.5 software against a 4.6 database is bound to cause grief and likely corruption.

If you are going to roll back you need to have a thorough backup where EVERYTHING is put back to pre 4.6 status.

I think you are correct, he put everything back to pre 4.6. He has extensive backups.

He mentioned he could no longer manually edit metadata. Also I forgot to say, another issue... it wasn't saving the playback position to resume playback in the right place.  

Edited by dannyboy1234
Sgt. Hobbes
Posted (edited)
On 5/23/2021 at 7:44 AM, cayars said:

OK from web view can you try flipping the watched state on a couple of pieces of media.
Upload your server log file.

Let us know the media you tried to flip the watched state on.

Hi I noticed I had a similar problem where the "played videos" weren't being saved in 4.6. Which logs did you want I have attached the Embyserver.txt with debug in enabled while flipping the played status on and off on two different series.

embyserver.txt

Edited by Sgt. Hobbes
Posted
17 minutes ago, Sgt. Hobbes said:

Hi I noticed I had a similar problem where the "played videos" weren't being saved in 4.6. Which logs did you want I have attached the Embyserver.txt with debug in enabled while flipping the played status on and off on two different series.

embyserver.txt 1.44 MB · 0 downloads

Please take a look at this and let us know if it resolves your issue:

https://support.emby.media/support/solutions/articles/44002210894-corrupt-database

Thanks.

Posted
Just now, Sgt. Hobbes said:

A few restarts later after removing library.db-shm & library.db-wal and an integrity check, seems to have fixed the issue. thanks for your time and hard work😁 

Thanks for the feedback.

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