reddog19848 0 Posted May 22, 2021 Author Posted May 22, 2021 windows it would be: tracert 8.8.8.8 Ignore the first line which will be your own router. What you want to see is if any of the next 3 or 4 lines start with 10., 192. or 172. If the first number is a 172 we need to check the second number to see if it's between 16 to 31. If any of these returned lines matches this you are likely being blocked by your ISP. 2 - 10.132.120.1 3 - 100.122.125.172 4 - 100.122.125.88 This is what I see
Happy2Play 9780 Posted May 22, 2021 Posted May 22, 2021 3 minutes ago, reddog19848 said: I did turn off my fire wall and the ip on dashboard canyouseeme.org showed ip and port blocked. Back to cayars question, does the Dashboard show the proper information. I know I can your the server for the IP address you are posting from.
daschmee12 4 Posted May 22, 2021 Posted May 22, 2021 I am now having the same issue. Remote worked fine for years, and now all of a sudden it will not connect. Nothing has changed on my end. server is on same computer, IP is the same, but now canyouseeme says port is blocked. Any suggestions
Happy2Play 9780 Posted May 22, 2021 Posted May 22, 2021 Please verify your Dashboard is showing your true WAN address.
Happy2Play 9780 Posted May 23, 2021 Posted May 23, 2021 (edited) @Lukethe OP issue was something with Connect as removing Connect username, and re-adding allow it to work again All other posted issue will need further investigations, if only site does not show port open further trouble shooting steps needed. Edited May 23, 2021 by Happy2Play
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 19 minutes ago, cayars said: Have a look at this KB article and make sure you've done everything listed. Also make sure to read the bottom section carefully which gives you other things to check when remote access isn't working such as malware, local firewalls, VPN software, as well as how to check to see if you may be behind a cgnat (ISP blocking). https://support.emby.media/support/solutions/articles/44002137137-remote-setup Tried every thing even the cgnat , only my lan works, had dell check my firewall, i have no vpn set and i added both 8096 and still i cant figure this out, my cpu didnt change till this update happened from emby
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 1 hour ago, daschmee12 said: I am now having the same issue. Remote worked fine for years, and now all of a sudden it will not connect. Nothing has changed on my end. server is on same computer, IP is the same, but now canyouseeme says port is blocked. Any suggestions This has got to be an update bug
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 1 hour ago, Happy2Play said: Please verify your Dashboard is showing your true WAN address. Mine shows my wan, but can you see me.org still says reason:connection timed out
Carlo 4560 Posted May 23, 2021 Posted May 23, 2021 2 minutes ago, JohnSpartan3M said: Tried every thing even the cgnat , only my lan works, had dell check my firewall, i have no vpn set and i added both 8096 and still i cant figure this out, my cpu didnt change till this update happened from emby Can we do a remote support session and work together on this? I've got a wee bit of experience figuring out issues like this. Send me a PM and we can arrange a time or do it now if you have the time available. Carlo 1
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 2 minutes ago, cayars said: Can we do a remote support session and work together on this? I've got a wee bit of experience figuring out issues like this. Send me a PM and we can arrange a time or do it now if you have the time available. Carlo Is there anyway i can contact you from another platform?
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 4 minutes ago, cayars said: Can we do a remote support session and work together on this? I've got a wee bit of experience figuring out issues like this. Send me a PM and we can arrange a time or do it now if you have the time available. Carlo Or just let me know how to do a support session, im down for the help
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 2 minutes ago, JohnSpartan3M said: Or just let me know how to do a support session, im down for the help Definitely available now
Carlo 4560 Posted May 23, 2021 Posted May 23, 2021 Basically you just download and install AnyDesk from www.anydesk.com and install it. Then PM me your ID. When I connect you have to be at the desktop to approve the connection. We will start in chat to review any go over what we are going to do together. You will see anything I do and I'll see anything you do. So we work the problem together.
reddog19848 0 Posted May 23, 2021 Author Posted May 23, 2021 With help I removed my Emby Connect Username and my Friends Usernames and replaced them from the line below. I'm up and running. Thank to all (Optional) Emby Connect username or email address:
Happy2Play 9780 Posted May 23, 2021 Posted May 23, 2021 Just now, reddog19848 said: With help I removed my Emby Connect Username and my Friends Usernames and replaced them from the line below. I'm up and running. Thank to all (Optional) Emby Connect username or email address: Your welcome, since online sites see your port open your issue is a little easier to fix. 1
daschmee12 4 Posted May 23, 2021 Posted May 23, 2021 Yes my dashboard has the correct WAN IP.. Dont know where to go from here. Nothing has changed on my end same router, same IP, same local and remote ports 8096. The only thing i can think of is that the Windows 10 May update was recently installed on my PC that hosts the server, but I dont see why this would affect it
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 38 minutes ago, cayars said: Basically you just download and install AnyDesk from www.anydesk.com and install it. Then PM me your ID. When I connect you have to be at the desktop to approve the connection. We will start in chat to review any go over what we are going to do together. You will see anything I do and I'll see anything you do. So we work the problem together. Thanks to Carlo , he remote fixed my entire problem, appreciate the time and effort bro! 1
Carlo 4560 Posted May 23, 2021 Posted May 23, 2021 Stupid Verizon FIOS routers that don't make port forwarding clear. Just a small change and it's all working again. Best of luck to you John. 1
daschmee12 4 Posted May 23, 2021 Posted May 23, 2021 I have Verizon Fios as well, and experiencing the same issue. Have tried port forwarding but no luck. Could you please detail what you guys did?
JohnSpartan3M 10 Posted May 23, 2021 Posted May 23, 2021 21 minutes ago, cayars said: Stupid Verizon FIOS routers that don't make port forwarding clear. Just a small change and it's all working again. Best of luck to you John. Thanks brother and to u aswell
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