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reddog19848
Posted

windows it would be: tracert 8.8.8.8

Ignore the first line which will be your own router.  What you want to see is if any of the next 3 or 4 lines start with 10., 192. or 172.  If the first number is a 172 we need to check the second number to see if it's between 16 to 31.  If any of these returned lines matches this you are likely being blocked by your ISP.

 

2  -  10.132.120.1

3 - 100.122.125.172

4 - 100.122.125.88

This is what I see

 

Happy2Play
Posted
3 minutes ago, reddog19848 said:

I did turn off my fire wall and the ip on dashboard canyouseeme.org showed ip and port blocked.

Back to cayars question, does the Dashboard show the proper information.

I know I can your the server for the IP address you are posting from.

daschmee12
Posted

I am now having the same issue.  Remote worked fine for years, and now all of a sudden it will not connect.  Nothing has changed on my end. server is on same computer, IP is the same, but now canyouseeme says port is blocked.  Any suggestions

Happy2Play
Posted

Please verify your Dashboard is showing your true WAN address.

Happy2Play
Posted (edited)

@Lukethe OP issue was something with Connect as removing Connect username, and re-adding allow it to work again

 

All other posted issue will need further investigations, if only site does not show port open further trouble shooting steps needed.

Edited by Happy2Play
JohnSpartan3M
Posted
19 minutes ago, cayars said:

Have a look at this KB article and make sure you've done everything listed.  Also make sure to read the bottom section carefully which gives you other things to check when remote access isn't working such as malware, local firewalls, VPN software, as well as how to check to see if you may be behind a cgnat (ISP blocking).

https://support.emby.media/support/solutions/articles/44002137137-remote-setup

Tried every thing even the cgnat , only my lan works, had dell check my firewall, i have no vpn set and i added both 8096 and still i cant figure this out, my cpu didnt change till this update happened from emby

JohnSpartan3M
Posted
1 hour ago, daschmee12 said:

I am now having the same issue.  Remote worked fine for years, and now all of a sudden it will not connect.  Nothing has changed on my end. server is on same computer, IP is the same, but now canyouseeme says port is blocked.  Any suggestions

This has got to be an update bug 

JohnSpartan3M
Posted
1 hour ago, Happy2Play said:

Please verify your Dashboard is showing your true WAN address.

Mine shows my wan, but can you see me.org still says reason:connection timed out 

Carlo
Posted
2 minutes ago, JohnSpartan3M said:

Tried every thing even the cgnat , only my lan works, had dell check my firewall, i have no vpn set and i added both 8096 and still i cant figure this out, my cpu didnt change till this update happened from emby

Can we do a remote support session and work together on this?  I've got a wee bit of experience figuring out issues like this. :)

Send me a PM and we can arrange a time or do it now if you have the time available.

Carlo

  • Thanks 1
JohnSpartan3M
Posted
2 minutes ago, cayars said:

Can we do a remote support session and work together on this?  I've got a wee bit of experience figuring out issues like this. :)

Send me a PM and we can arrange a time or do it now if you have the time available.

Carlo

Is there anyway i can contact you from another platform?

JohnSpartan3M
Posted
4 minutes ago, cayars said:

Can we do a remote support session and work together on this?  I've got a wee bit of experience figuring out issues like this. :)

Send me a PM and we can arrange a time or do it now if you have the time available.

Carlo

Or just let me know how to do a support session, im down for the help

JohnSpartan3M
Posted
2 minutes ago, JohnSpartan3M said:

Or just let me know how to do a support session, im down for the help

Definitely available now 

Carlo
Posted

Basically you just download and install AnyDesk from www.anydesk.com and install it.
Then PM me your ID.
When I connect you have to be at the desktop to approve the connection.
We will start in chat to review any go over what we are going to do together.

You will see anything I do and I'll see anything you do. So we work the problem together.
 

reddog19848
Posted

With help I removed my Emby Connect Username and my Friends Usernames and replaced them from the line below. I'm up and running. Thank to all

 

(Optional) Emby Connect username or email address:

Happy2Play
Posted
Just now, reddog19848 said:

With help I removed my Emby Connect Username and my Friends Usernames and replaced them from the line below. I'm up and running. Thank to all

 

(Optional) Emby Connect username or email address:

Your welcome, since online sites see your port open your issue is a little easier to fix.

  • Thanks 1
daschmee12
Posted

Yes my dashboard has the correct WAN IP.. Dont know where to go from here.  Nothing has changed on my end same router, same IP, same local and remote ports 8096.  The only thing i can think of is that the Windows 10 May update was recently installed on my PC that hosts the server, but I dont see why this would affect it

JohnSpartan3M
Posted
38 minutes ago, cayars said:

Basically you just download and install AnyDesk from www.anydesk.com and install it.
Then PM me your ID.
When I connect you have to be at the desktop to approve the connection.
We will start in chat to review any go over what we are going to do together.

You will see anything I do and I'll see anything you do. So we work the problem together.
 

Thanks to Carlo , he remote fixed my entire problem, appreciate the time and effort bro!

  • Like 1
Carlo
Posted

Stupid Verizon FIOS routers that don't make port forwarding clear.
Just a small change and it's all working again.

Best of luck to you John.

 

  • Thanks 1
daschmee12
Posted

I have Verizon Fios as well,  and experiencing the same issue.  Have tried port forwarding but no luck.  Could you please detail what you guys did?

JohnSpartan3M
Posted
21 minutes ago, cayars said:

Stupid Verizon FIOS routers that don't make port forwarding clear.
Just a small change and it's all working again.

Best of luck to you John.

 

Thanks brother and to u aswell

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