iPad Dashboard Unresponsive

[timberwolf 0]

  Primarily I use an iPad to access dashboard. I’m unable to scroll a page without refreshing browser. The app I can not at all. Everything else seems to work great.

iOS 14.4.2 iPad 

[pwhodges 2012]

You mention "browser".  Are you using the iOS app or actually a browser (presumably Safari)?

Paul

[Luke 42077]

Hi there, what happens when you try to scroll?

[timberwolf 0]

Safari. Requires refreshing each page in dashboard. App doesn’t work at all on dashboard. Just on iPad 

[Luke 42077]

What does "doesn't work" mean?

[timberwolf 0]

3 minutes ago, Luke said:

What does "doesn't work" mean?

Dose not work

[Luke 42077]

2 minutes ago, timberwolf said:

Dose not work

Hi there, please describe your issue in more detail.

Thanks.

[timberwolf 0]

3 minutes ago, Luke said:

Hi there, please describe your issue in more detail.

Thanks.

I can upload a screen recording momentarily.

[pwhodges 2012]

57 minutes ago, timberwolf said:

Safari. Requires refreshing each page in dashboard. App doesn’t work at all on dashboard. Just on iPad 

I just tested accessing my server from Safari on my iPad (Gen8, running 14.5.1), and it works just fine.  I can access any page I want, and both the menu and the content of the dashboard pages scroll as expected.

As it appears you don't have Premiere on your server, I removed it from mine to see if that made any difference, but it didn't.

It will probably be necessary to know more details of your device, and also to see the server log from the time you are trying to use it, in order to be able to make any suggestions.

Paul

[timberwolf 0]

15 hours ago, timberwolf said:

I can upload a screen recording momentarily.

 

14 hours ago, pwhodges said:

I just tested accessing my server from Safari on my iPad (Gen8, running 14.5.1), and it works just fine.  I can access any page I want, and both the menu and the content of the dashboard pages scroll as expected.

As it appears you don't have Premiere on your server, I removed it from mine to see if that made any difference, but it didn't.

It will probably be necessary to know more details of your device, and also to see the server log from the time you are trying to use it, in order to be able to make any suggestions.

Paul

I did purchase premier. Prior to making this thread .

3rd generation iPad Pro 11” running iOS 14.4.2. 

Edited May 11, 2021 by timberwolf
Typo

[timberwolf 0]

Requires one refresh to scroll. It’s not life or death. However gets annoying. I also may note server is Ubuntu Arm64 (aarch64)

 

Edited May 12, 2021 by timberwolf
Edited Video

[timberwolf 0]

Edited May 12, 2021 by timberwolf
Administration Please remove this double post.

[Luke 42077]

What version of Emby Server do you have?

[timberwolf 0]

22 minutes ago, Luke said:

What version of Emby Server do you have?

 

[Luke 42077]

Can you try the online web app and see how that compares?

http://app.emby.media

Thanks.

[timberwolf 0]

3 hours ago, Luke said:

Can you try the online web app and see how that compares?

http://app.emby.media

Thanks.

Works smooth though that interface.  Edit: I spoke to soon. I checked plugins and had to refresh to scroll menu.

Edited May 13, 2021 by timberwolf
Added Content

[pwhodges 2012]

I presume this is all using Safari; have you tried a different browser?

Paul

[Luke 42077]

29 minutes ago, timberwolf said:

Works smooth though that interface.  Edit: I spoke to soon. I checked plugins and had to refresh to scroll menu.

What plugins screen exactly?

[timberwolf 0]

1 hour ago, Luke said:

What plugins screen exactly?

 

[Luke 42077]

Where is your finger trying to swipe from?