receiving premiere key

[wmaxwomack 0]

hey all,

I was wondering how long it can take to receive the key in my email. I know this has been asked about before but I'm currently setting everything up and after hours I still haven't received anything.

[Abobader 3471]

Hello wmaxwomack,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9785]

Please email billingsupport@emby.media

[Happy2Play 9785]

More instruction in the KB also, possibly using the Forgot Key feature.

How is the Emby Premiere Key Delivered to Me

[wmaxwomack 0]

i have emailed billingsupport@emby.media and also looked on the site and when I put my email into the Forgot Key feature, it says "supporter not found"

[Happy2Play 9785]

4 minutes ago, wmaxwomack said:

i have emailed billingsupport@emby.media and also looked on the site and when I put my email into the Forgot Key feature, it says "supporter not found"

Sorry either billingsupport or @ebrwill have to assist you.

[wmaxwomack 0]

okay thank you anyway