EMBY DOES NOT SEE EXTERNAL DRIVE

[dagset1 0]

I am using Windows 10. Emby see's and accesses my 2 internal drives with no problem. However Emby does not see my external drive. The drive is visible and accessible in File not explorer but not in Emby. Shre is turned on. What am I doing wrong.

[Abobader 3470]

Hello dagset1,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[simzy 3]

If i remember right, i had this same issue at first, when i was adding the drives for the folders, i was manually typing in the drive letter then telling it to browse, also make sure that you actually have full permissions to the drive(s) for both read and write, that always helps.

[Carlo 4561]

4 minutes ago, dagset1 said:

I am using Windows 10. Emby see's and accesses my 2 internal drives with no problem. However Emby does not see my external drive. The drive is visible and accessible in File not explorer but not in Emby. Shre is turned on. What am I doing wrong.

Hi, do these drives have a drive letter in Emby?

Are you running Emby as a service? If so try running it NOT as a service.

[dagset1 0]

ok, so my internal drives are C and D, the external drive is E as seen in the computer. When I open Emby and go to the Library to set up a new file all that is visible is C and D. 

To your question "Are you running Emby as a service? If so try running it NOT as a service." I am sorry I don't understand or know. I just downloaded Emby onto windows 10 and started using it. How do I check if it is a service or not and how do I run it as not a service?

[Carlo 4561]

If this is a new install it's not running as a service so disregard my question.

Can you show us a screen shot where only C & D but no E drive show up from Emby?

Thanks

[Luke 42086]

Hi, what exactly do you mean by "does not see" ? Where exactly is it not seen?

[rbjtech 5285]

Presumably it is not listing all the drives here ?

[Luke 42086]

On 4/28/2021 at 6:04 AM, rbjtech said:

Presumably it is not listing all the drives here ?

Understood. I'm asking the user to describe the problem in their own words. Thanks.

[Luke 42086]

@dagset1 ?