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Certain video files play for a couple seconds then goes black


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Posted

Sometimes when playing certain videos it will play for a couple seconds then go black, I have to keep refreshing the page and going back to the video to get it to play. Not sure what error logs i need to post. I did check which format its using for subtitles and its in srt as i know that can cause issues sometimes.

Posted

Hi, info will be here:

 

Posted

Actually SRT as usually the best option.. it is the embedded ones which slow video start, as they must be extracted for display.. transcoding.

A copy of your regular EMBY log is fine. Best to restart your server.. Which should rotate out  fresh log file.. then reproduce the issue...

Copy of the file specs sometimes help as well.., 'MediaInfo'...

Posted
2 hours ago, Hxemby001 said:

Actually SRT as usually the best option.. it is the embedded ones which slow video start, as they must be extracted for display.. transcoding.

A copy of your regular EMBY log is fine. Best to restart your server.. Which should rotate out  fresh log file.. then reproduce the issue...

Copy of the file specs sometimes help as well.., 'MediaInfo'...

The file that its happening on is also transcoding, possibly an issue there? i added that log too

embyserver.txt ffmpeg-transcode-45078364-4d83-4d64-9e4e-98068eee81d1_1.txt

Posted

I did notice multiple errors.. You are getting a lot of errors tripped in the Disk Space plugin.. I would uninstall or rename the file extension to .lzo or something and restart you r server and check your log then...

There are some errors of interest.. but someone else will have to take a closer look to be specific as to what issue you are having precisely... Just to be sure though I would try removing the plugin.. and see what you get afterwards.

Happy2Play
Posted

I think there is another topic related to excessive subtitle tracks (29), will have to find again and compare the issue.

  • 4 weeks later...
Posted

@Damply are you still having an issue with this? as a test, you could try turning off hardware transcoding in server transcoding settings.

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