Playback error on web and Roku tv

[tvd77777777 0]

Hi - I'm using Unraid NAS and installed Emby via docker.  It sees my library and i can browse no issues.. but playback does not work.

On the webUI it says

"No compatible streams are currently available. Please try again later or contact your system administrator for details"

on the roku

"There was an error in HTTP Response. That could mean that malformed HTTP."

in the log for the webUI track that failed:

Quote

2021-04-17 00:01:45.604 Error Server: Error processing request
	*** Error Report ***
	Version: 4.5.4.0
	Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Linux version 5.10.28-Unraid (root@Develop) (gcc (GCC) 9.3.0, GNU ld version 2.33.1-slack15) #1 SMP Wed Apr 7 08:23:18 PDT 2021
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /config
	Application path: /system
	System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/mnt/user/music/Music/complete/2003 - Get Rich Or Die Tryin'/09. 50 Cent - Blood Hound.mp3'.
	   at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)
	   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
	   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, Int32 bufferSize, FileOpenOptions fileOpenOptions)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, FileOpenOptions fileOpenOptions)
	   at Emby.Server.Implementations.IO.IOManager.GetResponse(HttpRequestOptions options, MediaProtocol protocol)
	   at Emby.Server.Implementations.IO.IOManager.GetResponse(HttpRequestOptions options)
	   at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetContent(StaticFileResultOptions options, Int64 offset, Int64 length, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.FileWriter.SetContentResponseHeaders(Nullable`1 reportedTotalContentLength, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetStaticResult(IRequest requestContext, StaticResultOptions options)
	   at Emby.Server.MediaEncoding.Api.Progressive.BaseProgressiveStreamingService.ProcessRequest(StreamRequest request, Boolean isHeadRequest)
	   at Emby.Server.MediaEncoding.Api.UniversalAudioService.GetUniversalStream(GetUniversalAudioStream request, Boolean isHeadRequest, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: System.Private.CoreLib
	TargetSite: Void ThrowExceptionForIoErrno(ErrorInfo, System.String, Boolean, System.Func`2[Interop+ErrorInfo,Interop+ErrorInfo])

the log for the roku track that failed:

Quote

2021-04-16 05:19:11.675 Error BaseItem: Error refreshing owned items for /mnt/user/music/Music/zz-top/50 Cent F. Justin Timberlake and Timbala
	*** Error Report ***
	Version: 4.5.4.0
	Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Linux version 5.10.28-Unraid (root@Develop) (gcc (GCC) 9.3.0, GNU ld version 2.33.1-slack15) #1 SMP Wed Apr 7 08:23:18 PDT 2021
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /config
	Application path: /system
	System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/mnt/user/music/Music/zz-top/50 Cent F. Justin Timberlake and Timbala'.
	   at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
	   at System.IO.Enumeration.FileSystemEnumerator`1.Init()
	   at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
	   at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
	   at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
	   at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, CancellationToken cancellationToken)
	Source: System.IO.FileSystem
	TargetSite: IntPtr CreateDirectoryHandle(System.String, Boolean)

 

[Luke 42079]

Hi, did you read the error description? It looks like your media directory is unreachable at the time of the problem.

[tvd77777777 0]

7 hours ago, Luke said:

Hi, did you read the error description? It looks like your media directory is unreachable at the time of the problem.

I did read that.  And thats the funny thing. Its true thats the incorrect location.  Yet, i can't get Emby to look at the right location. Its listed correctly in the docker settings. Is there a refresh"?

[Luke 42079]

8 hours ago, tvd77777777 said:

I did read that.  And thats the funny thing. Its true thats the incorrect location.  Yet, i can't get Emby to look at the right location. Its listed correctly in the docker settings. Is there a refresh"?

Is it listed correctly in Emby library setup? Perhaps you forgot to update that as well?