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Completely locked out of my Emby Sever


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esoteric0ne
Posted

This is what I get when trying to log on and I have paid for the premium service, I don't know what is going on but this needs to get fixed ASAP!!

Welcome to Emby

With Emby you can easily stream videos, music and photos to smart phones, tablets and other devices from your Emby Server.

To download and install the free Emby Server visit 

 

pwhodges
Posted

That's Emby's website. 

Emby's website is not a media server - it is a place for you to get software to install at home to build your own media server.  Emby does not provide media in any form - you have to do that yourself. 

Paying for Premiere enables you to install your premiere code into your server to unlock some of the server's features (live TV, hardware transcoding) and some of the clients - but most other things can be used free.

Paul

Posted (edited)

I thought this was the VERY first page you see with EMBY... but with the app or accessing it with a fresh device.

04_05.2021_075401.thumb.jpg.5337f7a52c663e5ef5ccfa2766f4dc46.jpg

This is the screen for the http://app.emby.media address or the online app. Which I do not use.. ( I use the WebUI )

Edited by Guest
pwhodges
Posted (edited)

If you click Next you can then put in the address of your server on the following screen and it continues as you'd expect so long as your server is accessible through your router/firewall. 

What do you see if you simply go to the webUI of your server on your home network rather than the Emby.media app?

Paul

(Premiere affects what you can do later, but doesn't affect the basic access.)

Edited by pwhodges
Posted

Hi.  Please let us know if you still have questions.

Thanks.

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