Why aren't subtitles downloaded?

[anthonws 42]

I have OpenSubtitles (VIP) + Podnasi and other plugins installed.

My main Movies library has English, Portuguese and Portuguese (Brazil) defined as allowed subtitle languages to be automatically downloaded. But they are not...

If I manually search for a sub, it will show up and it works properly. Is it because it is looking for a precise match and therefore it doesn't download? How can I allow the search to be "wider" automatically?

What are people doing to improve their subs downloads? Any 3rd party plugin?

Thanks,

anthonws.

[Luke 42078]

Hi, your library settings related to downloading the subtitles are probably too restricting so you may want to review them.

[anthonws 42]

1 minute ago, Luke said:

Hi, your library settings related to downloading the subtitles are probably too restricting so you may want to review them.

Well, that was really in front of my eyes... Sorry about that... :S I just needed to scroll a bit further down... "Require a hash match".

Done! Solved

Thanks!

[anthonws 42]

@Luke Another question, if I may.

How does the automatic subtitle download process handles movies that have already subtitles? Lets say that I have 3 languages (EN, PT and PT_BR). If a given title has EN + PT subtitles, will it search for PT_BR still, or will it consider that title "done", as long as it has 1 subtitle, out of the 3 that were chosen?

I'm seeing a lot of rate limits, and I can only think that probably it could be better managed, to ensure that the rate limit is not reached and Emby is still able to properly download subtitles.

Thanks,

anthonws.

Edit:

I am VIP for OpenSubtitles.

Edited April 3, 2021 by anthonws

[Luke 42078]

1 hour ago, anthonws said:

@Luke Another question, if I may.

How does the automatic subtitle download process handles movies that have already subtitles? Lets say that I have 3 languages (EN, PT and PT_BR). If a given title has EN + PT subtitles, will it search for PT_BR still, or will it consider that title "done", as long as it has 1 subtitle, out of the 3 that were chosen?

I'm seeing a lot of rate limits, and I can only think that probably it could be better managed, to ensure that the rate limit is not reached and Emby is still able to properly download subtitles.

Thanks,

anthonws.

Edit:

I am VIP for OpenSubtitles.

If you enable downloading for three languages it will try to get them all independently of each other.

[anthonws 42]

19 hours ago, Luke said:

If you enable downloading for three languages it will try to get them all independently of each other.

Thanks! That explains. Exactly as I predicted that the logic would be.

The issue with that is that for a large library, if only a given language is downloaded, it will never (ever) stop looking for the language that hasn't been downloaded. In a scheduled task scenario, and for a large library, that will quickly exhaust the provider limit and it will impact downloading subtitles for newer/recently added titles.

I've just went along with Bazarr, given that it provides not only the option to define a cutoff, as well as reducing the provider call rate, to ensure it stays below the timeout/lock threshold.

Maybe something to look in the future. Or not.

Cheers,

anthonws.

Edited April 4, 2021 by anthonws
Typos

[Luke 42078]

Hopefully you have not changed the task schedule to try more than once a day.

[anthonws 42]

1 hour ago, Luke said:

Hopefully you have not changed the task schedule to try more than once a day.

Nope. Default settings.