Mediabrowser Classic - Not responding on Startup

[philman84 3]

Hi Guys,

 

Im not sure whats going on as this has been working fine since first installing and its only the latest releases where Ive been having this problem.

 

Everytime I try to open up Media Browser Classic it is just sitting on the loading screen and hangs. Then leaves the message that it isnt responding and returns me back to WMC.

 

I have tried to get a snippet of the log whilst this is happening but it seems to be going a bit crazy and displaying 3 or 4 of the same messages over and over.

 

Here is a snippet of the repeated message where it seems to be hanging.

2014-08-16 13:51:23.6916 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.6916 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.
    Url: http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.6916 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.6916 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.
    Url: http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7066 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7066 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.
    Url: http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7276 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7276 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 1 ms.
    Url: http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7276 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 1.0001 ms.
    Url: http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.
    Url: http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 1.0001 ms.
    Url: http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7346 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.
    Url: http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7536 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7536 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.
    Url: http://192.168.1.30:8096/mediabrowser//Channels/4f72d19e53d44af6a8091b4d0bdaaee8/Items?userid=a361cdc88bbceae5692345766d455471&folderid=c7ab6fda37594cee7fe32deafd5291d1&fields=Overview,IndexOptions,SortName,DisplayMediaType,Path,DisplayPreferencesId,DateCreated,Taglines,MediaStreams,ParentId,DateLastMediaAdded,MediaSources&format=Json
2014-08-16 13:51:23.7536 Debug - HttpServer: HTTP GET http://192.168.1.30:8096/mediabrowser/DisplayPreferences/32166cd73a96f74329b92b5752f88291?userId=a361cdc88bbceae5692345766d455471&client=MBC&format=Json
2014-08-16 13:51:23.7536 Debug - HttpServer: HTTP Response 200 to 192.168.1.30. Response time: 0 ms.

[ebr 16182]

Do you have one of the channels that basically has unlimited content in it installed?  Like IPTV or something like that?  Try turning off access to that for the user using MBC and see if that corrects it.

[philman84 3]

Thanks ebr,

 

Confirmed as being the problem, either twitch, vevo, trailers or tunein would have been causing the issues.

[ebr 16182]

Tune-in, I'm pretty sure.

[AdamBearWA 3]

Same problem here. Today MBC just freezes on start up. I uninstalled the tune-in plugin, but the problem remained. Then I uninstalled trailers. Still no joy. Then I rebooted the server and it started working again.

 

Is there a way to have the tune-in plugin work again?

Edited August 18, 2014 by AdamN

[ebr 16182]

Same problem here. Today MBC just freezes on start up. I uninstalled the tune-in plugin, but the problem remained. Then I uninstalled trailers. Still no joy. Then I rebooted the server and it started working again.

 

Is there a way to have the tune-in plugin work again?

 

You have to re-start the server in order to truly uninstall a plug-in.