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Unable to download subtiles

groenator

By groenator
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groenator

groenator 13

Posted
Posted

My emby server is not able to download any subtitles.  

2021-03-25 06:59:04.157 Error App: Error downloading from subdb
    *** Error Report ***
    Version: 4.5.4.0
    Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
    Operating system: Linux version 5.4.0-67-generic (buildd@lcy01-amd64-025) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #75-Ubuntu SMP Fri Feb 19 18:03:38 UTC 2021
    Framework: .NET Core 3.1.8
    OS/Process: x64/x64
    Runtime: app/emby/System.Private.CoreLib.dll
    Processor count: 12
    Data path: /config
    Application path: /app/emby
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to http://api.thesubdb.com/?action=search&hash=DBA14D9DB31F4B889EE12AD337535139 due to a previous timeout.
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at SubDb.SubDbSubtitleProvider.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()


2021-03-25 06:59:04.158 Error SubtitleManager: Error downloading subtitles from SubDB
	*** Error Report ***
	Version: 4.5.4.0
	Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
	Operating system: Linux version 5.4.0-67-generic (buildd@lcy01-amd64-025) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #75-Ubuntu SMP Fri Feb 19 18:03:38 UTC 2021
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: app/emby/System.Private.CoreLib.dll
	Processor count: 12
	Data path: /config
	Application path: /app/emby
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to http://api.thesubdb.com/?action=search&hash=DBA14D9DB31F4B889EE12AD337535139 due to a previous timeout.
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at SubDb.SubDbSubtitleProvider.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()

2021-03-25 06:59:24.892 Error SubtitleManager: Error downloading subtitles from Addic7ed
	*** Error Report ***
	Version: 4.5.4.0
	Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
	Operating system: Linux version 5.4.0-67-generic (buildd@lcy01-amd64-025) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #75-Ubuntu SMP Fri Feb 19 18:03:38 UTC 2021
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: app/emby/System.Private.CoreLib.dll
	Processor count: 12
	Data path: /config
	Application path: /app/emby
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://www.addic7ed.com/ timed out
	 ---> System.Threading.Tasks.TaskCanceledException: The operation was canceled.
	   at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   --- End of inner exception stack trace ---
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Addic7ed.Addic7edDownloader.GetShows(CancellationToken cancellationToken)
	   at Addic7ed.Addic7edDownloader.GetShow(String name, CancellationToken cancellationToken)
	   at Addic7ed.Addic7edDownloader.SearchEpisode(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at Addic7ed.Addic7edDownloader.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	InnerException: System.Threading.Tasks.TaskCanceledException: The operation was canceled.
	Source: System.Private.CoreLib
	TargetSite: Void Throw()
	   at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)


   Did my server reached a limit and now my IP is blocked from downloading the subtitles?

Regards, 

Luke Emby Team

Luke 42077

Posted
Posted
5 hours ago, groenator said:

My emby server is not able to download any subtitles.  


2021-03-25 06:59:04.157 Error App: Error downloading from subdb
    *** Error Report ***
    Version: 4.5.4.0
    Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
    Operating system: Linux version 5.4.0-67-generic (buildd@lcy01-amd64-025) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #75-Ubuntu SMP Fri Feb 19 18:03:38 UTC 2021
    Framework: .NET Core 3.1.8
    OS/Process: x64/x64
    Runtime: app/emby/System.Private.CoreLib.dll
    Processor count: 12
    Data path: /config
    Application path: /app/emby
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to http://api.thesubdb.com/?action=search&hash=DBA14D9DB31F4B889EE12AD337535139 due to a previous timeout.
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at SubDb.SubDbSubtitleProvider.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()


2021-03-25 06:59:04.158 Error SubtitleManager: Error downloading subtitles from SubDB
	*** Error Report ***
	Version: 4.5.4.0
	Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
	Operating system: Linux version 5.4.0-67-generic (buildd@lcy01-amd64-025) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #75-Ubuntu SMP Fri Feb 19 18:03:38 UTC 2021
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: app/emby/System.Private.CoreLib.dll
	Processor count: 12
	Data path: /config
	Application path: /app/emby
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to http://api.thesubdb.com/?action=search&hash=DBA14D9DB31F4B889EE12AD337535139 due to a previous timeout.
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at SubDb.SubDbSubtitleProvider.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()

2021-03-25 06:59:24.892 Error SubtitleManager: Error downloading subtitles from Addic7ed
	*** Error Report ***
	Version: 4.5.4.0
	Command line: /app/emby/EmbyServer.dll -programdata /config -ffdetect /app/emby/ffdetect -ffmpeg /app/emby/ffmpeg -ffprobe /app/emby/ffprobe -restartexitcode 3
	Operating system: Linux version 5.4.0-67-generic (buildd@lcy01-amd64-025) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #75-Ubuntu SMP Fri Feb 19 18:03:38 UTC 2021
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: app/emby/System.Private.CoreLib.dll
	Processor count: 12
	Data path: /config
	Application path: /app/emby
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://www.addic7ed.com/ timed out
	 ---> System.Threading.Tasks.TaskCanceledException: The operation was canceled.
	   at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   --- End of inner exception stack trace ---
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Addic7ed.Addic7edDownloader.GetShows(CancellationToken cancellationToken)
	   at Addic7ed.Addic7edDownloader.GetShow(String name, CancellationToken cancellationToken)
	   at Addic7ed.Addic7edDownloader.SearchEpisode(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at Addic7ed.Addic7edDownloader.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	InnerException: System.Threading.Tasks.TaskCanceledException: The operation was canceled.
	Source: System.Private.CoreLib
	TargetSite: Void Throw()
	   at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)


   Did my server reached a limit and now my IP is blocked from downloading the subtitles?

Regards, 

thesubdb and addic7ed are currently unavailable. try open subtitles.

groenator

groenator 13

Posted
  • Author
Posted

Thanks Luke, any idea when the services are back? I am guessing is not under Emby control. 

Luke Emby Team

Luke 42077

Posted
Posted
Quote

I am guessing is not under Emby control. 

Correct.

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