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Video recorded by iphone play with bad rotation on Samsung App


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Posted

Thanks, can you please post (or PM) server and ffmpeg logs from playback and also the media info form the details page on the server for that file?

KarlHungus67
Posted (edited)
attached are emby logs. No logs for ffmpeg when I play the file.
(it's the same video file as the initial one of the topic, but it occurs with many)
 

Capture d’écran 2025-10-31 114316.png

IMG_20251031_113915.jpg

embyserver.txt

IMG_20251031_115141.jpg

Edited by KarlHungus67
Posted

Can you please refresh the metadata for that file from the '...' menu on the details page?

Notice in the stream properties, there is no rotation value.  It has only been added in the last year or two.  If you refresh the metadata then you should see the rotation value, then the app should rotate correctly.  Currently, it doesn't know that it needs to rotate.

  • Like 2
KarlHungus67
Posted
4 minutes ago, SamES said:

Can you please refresh the metadata for that file from the '...' menu on the details page?

Notice in the stream properties, there is no rotation value.  It has only been added in the last year or two.  If you refresh the metadata then you should see the rotation value, then the app should rotate correctly.  Currently, it doesn't know that it needs to rotate.

Great ! It works 🥰

I will refresh all my vids metadata at once !

Thanks a lot for this fix ! 

  • Like 1
  • Thanks 2
Posted
3 minutes ago, KarlHungus67 said:

Great ! It works 🥰

I will refresh all my vids metadata at once !

Thanks a lot for this fix ! 

No worries.  Yes, refresh all the metadata and you should be good

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