The server has stopped responding and is inaccessible for a few minutes.

[igeoorge 26]

Hi friends,

Since the last update was 4.5.4.0 - I had no problem with Emby until yesterday.

The server stops responding and is inaccessible for a few minutes.

I'll leave the logs attached.

@Luke Is there anything I can do?

 

https://www.mediafire.com/file/fvm9res0t66i2lw/embyserver.txt/file

[igeoorge 26]

now the falls are quite frequent. Falling every 20 minutes

[igeoorge 26]

embyserver.txt

[Happy2Play 9780]

Not really seeing anything in the logs but you need to fix inotify.

System.IO.IOException: System.IO.IOException: The configured user limit (8192) on the number of inotify watches has been reached, or the operating system failed to allocate a required resource.

 

[igeoorge 26]

does Emby have any limits?

User limit?

limit of libraries / files?

[igeoorge 26]

thank you friend @Happy2Play

what is inotify?

Is it something inside the emby?

Edited March 21, 2021 by igeoorge

[Happy2Play 9780]

1 minute ago, igeoorge said:

thank you friend @Happy2Play

what is inotify?

Is it something inside the emby?

Emby use inotify for to capture Real Time Monitoring events from the platform/system.  

I am a Windows user so don't know exactly what file you need to update on your system.  Pretty sure the are inotify topic in the Linux section.

But this only affect RTM so you have to perform library scans for new items to seen.

[igeoorge 26]

ok, what limit does Emby need? - Currently limited to 8192

[igeoorge 26]

we changed it here to a much larger number. Thanks a lot for the help. You are amazing!

[igeoorge 26]

the problem continues, continues to fall

@Happy2Play

[igeoorge 26]

could you please check this log?

It was from there that the problem began

 

https://www.mediafire.com/file/rv7w1fw13voc7tn/embyserver-63751942711.txt/file

[Happy2Play 9780]

I am confused as you are posting a log covering about 11 hours, but nothing stands out in that log to me.

[Luke 42078]

There's nothing obvious here, but as a test, can you go into the settings for each library, then disable the realtime monitor for the library, and then once you've done that for all of them, then restart the server and see if the issue remains? Thanks.

[igeoorge 26]

thanks for the help gentlemen.

I'm going to do what luke told me to.

[Luke 42078]

Let us know how you get on. Thanks.

[igeoorge 26]

Hey guys,

After the changes that advised me, I had no more problems.

I believe it solved the problem.

Thank you all!

[Luke 42078]

Thanks for the feedback.

[igeoorge 26]

Hey guys,

unfortunately the emby keeps falling.

I noticed that it falls when I have a lot of friends watching at the same time.

I am attaching the logs.

Please, can you take a look to see if we found the problem?

 

https://drive.google.com/file/d/1KUsya3KpAEG5amqclqgn7Sn8YEjNZ5ln/view?usp=sharing

[Luke 42078]

Can you please attach the log file to this posting? Thanks.

[igeoorge 26]

Ready.

Attached

embyserver.zip

[Carlo 4561]

I didn't see anything that stands out in your log.

How are you determining the sever stops responding?
How do you know it's Emby that stops and not the computer itself or the network?

[igeoorge 26]

In the VPS where Emby is installed, we have other services like SSH.

When the emby falls, all other services are active, except the emby.

The emby process is active during the fall, but totally inaccessible.

I'm enabling emby to debug the logs, who knows this can help.

Edited March 30, 2021 by igeoorge

[Luke 42078]

Hi, I don't see anything obvious here, but the upcoming 4.6 release will have improved performance that may help with this.

[igeoorge 26]

Hi @Luke

Thanks for the answer.

Do we have a release date for the new version?

[Happy2Play 9780]

30 minutes ago, igeoorge said:

Hi @Luke

Thanks for the answer.

Do we have a release date for the new version?

Sorry no, it really depend on working through the reported issue in 4.6.