no external remote access

[danpol 12]

The router connected to internet is netgear nighthawk x6 r8000

emby server is connected to netgear router

my isp modem is the hub 3 from virgin media

[rbjtech 5284]

So you have the VM Hub 3 into MODEM mode yes ?

You have connected the Ethernet Port 1 on the VM Hub to the WAN/Internet Port on the Netgear ?

 

 

[danpol 12]

no the VM Hub is not in modem mode

[danpol 12]

no

 

[rbjtech 5284]

10 minutes ago, danpol said:

no the VM Hub is not in modem mode

Ah - so that's why it's not working then.

Because you are using a 3rd party router (the netgear) - you need to put the VM Hub into Modem mode - which then basically passes through your internet connection directly into the Netgear - use the 'Internet' connection on the back of it.

With your current setup - you'll have all sorts of horrible double NAting going on and I suspect general internet problems.

Once connected like below - THEN your netgear will work line a normal router - and you can add the emby port forwarding etc 

Help_L3_T4_S8_A1_MODEM_MODE_HUB_3 | Virgin Media

VM Cable/Fibre > VM Hub (Modem mode) > Ethernet cable > Netgear (Internet Port) > Port 1 > Ethernet cable > Network Switch < Emby Server

 

 

Edited February 15, 2023 by rbjtech

[Carlo 4561]

What @rbjtech said is the best way.

If for some reason it's not possible your only other choice is do to double forward the packets.
You would have to setup port forwarding from the VM to port 8096 of the Netgear router IP.
Then you setup the Netgear port forwarding to forward the WAN 8096 port to the Emby server's IP using port 8096.

In a nut shell, if you can't remove excess NATs on your LAN, you need to port forward them manually instead.

Carlo

[danpol 12]

I put the VM HUB into modem mode now i can connect from my phone using mobile data

 

[danpol 12]

thanks