Switched from windows emby server to seedbox, now i can't log in.

[theLibrary 0]

As the title states, I had windows emby server setup on my windows 10.  I decided I wanted a seedbox and when setting up emby, it asked for me to make a new user. I linked it successfully, but it didn't show my other library.  Now I can't log in to either server, but I can log into emby to see my account.  Is there a way to completely reset my account, delete all users and servers that are already setup?

Edited March 3, 2021 by theLibrary

[Abobader 3469]

Hello theLibrary,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9783]

Are you sure you can remote access the installation on the seedbox ie emby ports?  So ExternalAddress:8096 or 8920.  Resetting/deleting Connect accounts will not accomplish anything.

Have you followed the Connectivity KB?

Emby Connectivity : Emby