jblake68 0 Posted February 28, 2021 Posted February 28, 2021 I'm unable to connect to my server when pulling up the Emby app on my iPhone 11. When I click "Add Server," I enter the "192" URL and port number. This is the message that I get every time I click connect: Connection Failure We're unable to connect to the selected server right now. Please ensure it is running and try again. The server is running since I'm able to access it from my Android tv. Just not from my MacBook or iPhone. Can someone please assist?
Luke 42077 Posted March 2, 2021 Posted March 2, 2021 HI there, what device is your emby server running on? Are you sure the url you've entered is correct? Where did you get it from?
PilgeramMedia 0 Posted March 3, 2021 Posted March 3, 2021 I am having the same issue, I think. when i am on the local network, everything works fine. when I use a different network, the app gets to to the "select Server" screen. When I select the server name, i also get the connection failure. dont get it.
jblake68 0 Posted March 3, 2021 Author Posted March 3, 2021 I'm using an iphone 11. I'm using the URL that's in my settings screen.
pwhodges 2012 Posted March 3, 2021 Posted March 3, 2021 (edited) 20 hours ago, PilgeramMedia said: I am having the same issue, I think. when i am on the local network, everything works fine. when I use a different network, the app gets to to the "select Server" screen. When I select the server name, i also get the connection failure. dont get it. To access from another network requires additional setting up. Have you tried going through the support article about that? https://support.emby.media/support/solutions/articles/44002137137-remote-setup Paul Edited March 3, 2021 by pwhodges
mrfragger 39 Posted March 15, 2021 Posted March 15, 2021 Might be applicable not sure. I was having slow WiFi with my iPhone but not iPad. iOS 14.4.1 puts in the WiFi settings private address which upon disabling it and rejoining WiFi solved the issue. Now the WiFi is working as expected and had been previously.
jblake68 0 Posted March 15, 2021 Author Posted March 15, 2021 On 3/4/2021 at 12:43 PM, Luke said: @jblake68 has this helped you resolve it? Hi Paul, I will take a look at this article and report back what happens.
jblake68 0 Posted March 15, 2021 Author Posted March 15, 2021 Yes, changing the wifi from private worked. Much appreciated.
jblake68 0 Posted March 15, 2021 Author Posted March 15, 2021 You’re welcome. Sorry, Luke. Not sure where I got the name Paul from.
jblake68 0 Posted March 15, 2021 Author Posted March 15, 2021 Jeez, totally missed it. Thats what I get from multi tasking and replying. Thanks. Paul!
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