Condordancer 0 Posted February 25, 2021 Posted February 25, 2021 buonasera! In questi giorni ho cambiato gestore di internet e sono passato a FASTWEB. Mi sono accorto che ho un IP dinamico e soprattutto non riesco a collegarmi al server emby da esterno. Posso risolvere il problema ?
Carlo 4561 Posted February 26, 2021 Posted February 26, 2021 12 hours ago, Condordancer said: good evening! These days I changed internet manager and I switched to FASTWEB. I realized that I have a dynamic IP and above all I can't connect to the emby server from outside. Can I solve the problem? Hi. This sounds like you had Emby working remotely previously but switched ISPs and now it's not working? If you switched routers (ISP owned/rented) it may need port forwarding setup. If you are using your own equipment it is likely your new ISP is using CGNAT. Can you read through this knowledge base article and let us know if you have port forwards in place and what results you get with the diagnostic tests? https://support.emby.media/support/solutions/articles/44002137137-remote-setup
Condordancer 0 Posted February 27, 2021 Author Posted February 27, 2021 Ti ringrazio ! ho risolto in parte il problema! adesso ho un ip statico! ma purtroppo quando mi chiede utente e password non mi fa entrare dicendo che la password o il nome utente è sbagliato
Carlo 4561 Posted February 27, 2021 Posted February 27, 2021 5 hours ago, Condordancer said: Thank you ! I partially solved the problem! now i have a static ip! but unfortunately when he asks me for username and password he doesn't let me in saying that the password or username is wrong How are you testing this? Are you testing in a browser with the URL being shown on the Web Dashboard of Emby?
Condordancer 0 Posted February 27, 2021 Author Posted February 27, 2021 (edited) si! ma anche attraverso lo smartphone Edited February 27, 2021 by Condordancer
Carlo 4561 Posted February 27, 2021 Posted February 27, 2021 I'd remove those pics with your IP and usernames. But it looks like you are trying to login with the Server username and not with Emby Connect username.
Carlo 4561 Posted February 28, 2021 Posted February 28, 2021 Have you proved you can login directly from an internet IP in a web browser?
Condordancer 0 Posted February 28, 2021 Author Posted February 28, 2021 sta succedendo una cosa stranissima! Oggi pomeriggio ho registrato 3 utenti! sembrava tutto ok! tutti e tre si connettevano da remoto! Pensavo di aver risolto il problema! Un ora fà su tutti gli utenti sono impossibilitato a entrare da remoto con la dicitura "password o utente errato"! Ho provato a cancellare gli utenti e di rifarne altri ma il problema rimane. incredibile!!!
Carlo 4561 Posted March 1, 2021 Posted March 1, 2021 Any chance you could set up a new user for me and send me via PM user id and password so I can see first hand what your saying?
CharleyVarrick 283 Posted March 1, 2021 Posted March 1, 2021 (edited) On 2/27/2021 at 11:48 AM, cayars said: I'd remove those pics with your IP and usernames. But it looks like you are trying to login with the Server username and not with Emby Connect username. @CondordancerIf you have a hard time to delete a picture, its not like text; you need to look for a small garbage can icon Edited March 1, 2021 by jlr19 2
Condordancer 0 Posted March 2, 2021 Author Posted March 2, 2021 certo! dimmi dove posso mandare le credenziali
Carlo 4561 Posted March 2, 2021 Posted March 2, 2021 Just send me a PM (private message) with the info.
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