Amazon 4k Firestick - AAC 6 channel - only comes out as 2 channel stereo

[TVTech 7]

On 3/27/2025 at 4:08 PM, Luke said:

It's currently not doing that for aac. We'll have to look at that. Thanks.

Has it been fixed in build 3.4.51?

[Luke 42077]

5 hours ago, TVTech said:

Has it been fixed in build 3.4.51?

Hi, not yet, sorry.

[TVTech 7]

On 3/31/2025 at 1:19 PM, Luke said:

Hi, not yet, sorry.

Will this be fixed before the end of 2025? If not, then please recommend an external device that can convert AAC 5.1 to AC3 5.1. I don't mean an external player. I am referring to something like an NVIDIA Shield. I didn't want to have to spend all this extra money to be able to get the audio conversion, but my patience is wearing thin here. 

Edited April 6, 2025 by TVTech

[visproduction 315]

Is surround possible via Ethernet or Wifi?  Does anyone have this working?

Nvidia states you need HDMI.
https://www.nvidia.com/en-us/shield/support/shield-tv/avr-surround-audio-setup/

Quote

(I) Recommended setup: SHIELD > AVR > TV

1. Connect your SHIELD TV to a receiver with an HDMI cable.
2. Plug another HDMI cable from your receiver's HDMI OUT port to the TV.

If your Emby server to TV is not HDMI through a hardware card, how can surround be streamed?  Even an AV amp or any TV that I have seen, does not allow incoming TCP packets on Wifi or Ethernet to convert it back into surround sound.  There are people trying to get this to work.
This article show recent hardware that might send surround via blu-tooth. Connectivity shows HDMI eARC an blu-tooth.  I do not see a Wifi or Ethernet way to send surround sound. 
https://www.esquire.com/lifestyle/g46803174/best-wireless-surround-sound-systems/
 

This article talks about sending surround via TCP/IP packets but you run into latency because the receiving hardware has to pull out the audio stream from the TCP/IP packets and then review it and see that there is layered surround sound on the stream, then decode the surround sound and play it back. 
https://qnextech.com/blog/audio-over-ip-how-to-overcome-its-complexities-in-an-ip-based-environment/

Even if there was a router to convert TCP/IP packets to surround sound, it takes time and hardware that TV's do not have.  If TV's claim to be able to handle Surround sound, it means it's coming in through HDMI or other digital audio inputs.  I don't think coaxial cable or Ethernet can be converted back to surround sound by TV's.  Also AV amps don't bother adding this in either.  I think they expect incoming audio to be digital either optical, HDMI or special HDMI aARC inputs and not coming into the TV with TCP/IP packets over Wifi or Ethernet.

You need specific hardware to resolve this and TV's don't have it.  That's why you need the NVidia shield.  You can update Emby code all you want.  You still need some hardware to take in a TCP/IP stream, separate out the audio, sense that it has surround sound and convert it and do it in real time or auto delay video playback a few seconds until the audio is ready to go.  The server side cannot do this, because it is stuck sending TCP/IP packets which have to be handled either by NVidia hardware, an AV amp which I don't think any product is availble to convert from Ethernet / Wifi or a super advanced TV which, as far as I know is not available.

If someone is aware of some method to make TCP/IP surround sound actually work on a TV, then by all means respond here and prove that I have not found the total answer.  Otherwise, you are stuck getting the correct hardware to make it work.

Hope that makes some sense...  Ha!

[TVTech 7]

On 4/6/2025 at 11:08 AM, TVTech said:

Will this be fixed before the end of 2025? If not, then please recommend an external device that can convert AAC 5.1 to AC3 5.1. I don't mean an external player. I am referring to something like an NVIDIA Shield. I didn't want to have to spend all this extra money to be able to get the audio conversion, but my patience is wearing thin here. 

@LukeI never got an answer to this.

[Luke 42077]

HI, yes it will.

[TVTech 7]

On 4/12/2025 at 2:33 PM, Luke said:

HI, yes it will.

Has this been fixed in the new update? I still can't get Emby to convert AAC 5.1 to AC3 5.1.

[Luke 42077]

3 hours ago, TVTech said:

Has this been fixed in the new update? I still can't get Emby to convert AAC 5.1 to AC3 5.1.

Hi, not yet. It’s on the to do list. Thanks.

[TVTech 7]

On 5/11/2025 at 8:41 PM, Luke said:

Hi, not yet. It’s on the to do list. Thanks.

Any updates on this?

[Luke 42077]

On 7/1/2025 at 11:42 AM, TVTech said:

Any updates on this?

Hi, not yet. It’s on our to do list. Thanks.

[TVTech 7]

On 7/10/2025 at 7:51 PM, Luke said:

Hi, not yet. It’s on our to do list. Thanks.

Is this amusing to you or something. You pretty much just copy and pasted the same placating response that you gave me back in May. If this fix is a low priority for y'all just say so instead of giving me false hope.

[visproduction 315]

TVT,

You are reading more into the response then is there.  Do you use sarcasm a lot in your conversations?  Perhaps that is why you see it in responses.

I've worked as scrum master and project sofware lead.  Typically, there are 60+ tasks on a to-do list.  If you run agile development, all items are considered for every scrum (new development and bug repair sessions - often 2 weeks long).  The developers vote and estimate time needed for each task.  Tasks get points (of difficult and time needed).  The project manager picks a group of tasks to do.  The meetup happens again in two weeks.  I don't know if Emby works like this, but that is typical.  How can you predict which development or bug fix gets done ahead of time?

Luke appears to give you an accurate assessment response, rather than no answer at all.  You appear angry.  I don't see how that is constructive.  Have you noticed how many responses Luke makes daily? Click on the Unread Content link upper right to see his customer support.

Edited July 12, 2025 by visproduction