problemas conexion remota

[GARDELPREMIUM 0]

Hola, soy nuevo aunque llevo pagando emby premier varios meses. Todo me funcionaba bien, hasta que hubo un corte de luz y ahora me es imposible conectarme remotamente.

[Abobader 3464]

Hello GARDELPREMIUM,

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Carlo 4561]

Hi, from a web browser can you open http://canyouseeme.org

Does the IP address being shown on that website match what you see in the Emby Dashbaord?

If so what happens when you perform the test at canyouseeme after entering the correct port (default is 8096)?