Some movies getting incorrect Parental Rating

[Catalyph 10]

I have some movies that are not populating the Parental Rating correctly.

Example :

Fractured 2014 : Parental rating TV-14

Emby the Parental Rating is set to NR>

http://www.omdbapi.com/ reports the Rating as well as IMDB as well as https://www.themoviedb.org/
I have refreshed and identified the movie several times without success, it keeps going back to NR

[Luke 42078]

Hi, what metadata fetchers are enabled on the movie library and in what order?

[Catalyph 10]

Both The Open Movie Database and TheMovieDB

I do not have nay other choices to select.

[Luke 42078]

In what order? Try refreshing the metadata on the title and see if it pulls in an updated rating.

[Happy2Play 9780]

21 minutes ago, Catalyph said:

I have some movies that are not populating the Parental Rating correctly.

Example :

Fractured 2014 : Parental rating TV-14

Emby the Parental Rating is set to NR>

http://www.omdbapi.com/ reports the Rating as well as IMDB as well as https://www.themoviedb.org/
I have refreshed and identified the movie several times without success, it keeps going back to NR

Is that the order of your metadata providers?  You have them both enabled correct?

TMDB has NR rating

https://www.themoviedb.org/movie/249109-fractured?language=en-US

OMDB had the rating as TV-14 same as IMDB

{"Title":"Fractured","Year":"2013","Rated":"TV-14"

Since you are receiving NR suggests you have TMDB as your first provider.

Edited February 1, 2021 by Happy2Play

[Luke 42078]

^ Ah, well there you go

[Catalyph 10]

TOMD is first and TMdb is second

[Luke 42078]

Try refreshing the metadata on the title and see if it pulls in an updated rating.

[Catalyph 10]

it doesn't I have refreshed multiple time on the title, on the whole movie database. I have even identified the movie and put in the ID for IMDB and  TMDB still always comes back as NR

[Catalyph 10]

I actually have created an account at TMDB and fixed the rating to an available rating and it still come back as NR

 

[Catalyph 10]

I also noticing now, that the Cast and crew is missing image a lot of them, and when I select Edit Image > Spy Glasss > there is an image there to download.. How can I check that Emby is doing this automatically ?

 

[Luke 42078]

7 minutes ago, Catalyph said:

it doesn't I have refreshed multiple time on the title, on the whole movie database. I have even identified the movie and put in the ID for IMDB and  TMDB still always comes back as NR

Let's find out why the info wasn't pulled from Omdb. Please attach the emby server log. thanks.

[Happy2Play 9780]

There is a difference in Cast and crew between providers.  So you can not compare what you see on TMDB unless you have TMDB as first provider.

But not sure of your issue unless there are errors in your log or a cache issue as I had not issue with that movie.

OMDB, then TMDB

Edited February 1, 2021 by Happy2Play

[Catalyph 10]

So I rebooted Emby server, so I can refresh my logs, Now it is showing correctly

[Catalyph 10]

[Luke 42078]

Thanks for the feedback.

[Mibok 158]

23 hours ago, Catalyph said:

it doesn't I have refreshed multiple time on the title, on the whole movie database. I have even identified the movie and put in the ID for IMDB and  TMDB still always comes back as NR

 It takes some time for the change to propagate, even if you see the updated data on the web page, sometimes it takes a couple of days to be available.