Movie library files won't rescan after folders were renamed

[Michael1952 1]

Hi everyone, I am trying to rescan my library files after going through the files in my file explorer and renaming and dressing up the files. I click on "scan library files" and it appears that the files are being scanned but after completion there are no files (movies) listed in the library. I have triple checked the path to the library files and it is correct. The file format I used to set up the naming conventions is as per Emby Knowledge Base instructions. Why won't my files scan? Thanks for any help anyone might have.

[Luke 42078]

Hi there, can you please go over an example? Thanks.

[Michael1952 1]

Luke, Here is the screens i see

 

Hew3re is the path to my files

 

after selecting the path it appears to scan moving rapidly from 0 to about 80%  then on to a 100% more slowly. After reaching 100% there are no files recorded and none displayed. hope that makes things more clear.  Thanks

 

[Luke 42078]

What's the fourth library?

[Michael1952 1]

The forth library is Recorded TV.

 

[Happy2Play 9780]

Can you post or PM a server log after performing a library scan.

[Michael1952 1]

There is a log directly after I did a scan.

embyserver.txt

[Happy2Play 9780]

@Michael1952

Nothing stands out in the log but there is no reference to "L:\MEDIA\Films" though.  

Only other thing I can think of is maybe going to Emby-Logs and enabling Debug logging, restarting Emby and performing a scan again and posting another log.  Unless @Luke has any other ideas.

[Carlo 4561]

Hi, can you try a couple things for me?

Go to this library settings turn on advanced and turn on real time monitoring.

Then go to plugins and remove port mapper.

Restart server and perform a library update.

Post new server log when it completes the library scan.

[Happy2Play 9780]

22 minutes ago, cayars said:

Then go to plugins and remove port mapper.

This can be disabled on the Network menu.

[Michael1952 1]

8 hours ago, cayars said:

Hi, can you try a couple things for me?

Go to this library settings turn on advanced and turn on real time monitoring.

Then go to plugins and remove port mapper.

Restart server and perform a library update.

Post new server log when it completes the library scan.

Cayares, I was unable to find the "Real time Monitoring  setting that you asked for but I did the other items you asked for... The scan proceeded as it has been. Rapidly from 0% to about 80% then slower, but still somewhat faster than a normal scan would go, from 80% to 100%.  Here is the log:

embyserver (2).txt

[Ronstang 294]

Why don't you try deleting the library entries, then scan library files from the dashboard.  Then add the folders back and scan  the library from the dashboard again. 

[Carlo 4561]

9 hours ago, Michael1952 said:

Cayares, I was unable to find the "Real time Monitoring  setting that you asked for but I did the other items you asked for... The scan proceeded as it has been. Rapidly from 0% to about 80% then slower, but still somewhat faster than a normal scan would go, from 80% to 100%.  Here is the log:

embyserver (2).txt 54.55 kB · 1 download

Make sure you turn on ADVANCED UP TOP

Your folder doesn't show up in the log file again.

I would do as Ronstang suggested.  Remove this library and add it back again.

 

[Michael1952 1]

Ok guys here's what i have done . Cayars I went to the the library settings and Checked is "real-time monitoring" was checked and it was checked already, I am sorry Romstang, I don't know how and could find no info in the knowledge base on scanning from the dashboard, I did as you suggested and removed the library and scaned then added the library again and scanned but had the same outcome. Here is the log file for the scan that i did:

embyserver.txt

[Luke 42078]

When you added the library back, did you wait for the scan to finish?

[Michael1952 1]

Yes it ran the scan as it has been running... quickly up to approx. 80%, then a bit slower up to 100%. No files show up.

[Michael1952 1]

By the way i checked if the library was through scanning both at the library page and the dashboard so I am sure it was through scanning.

[Luke 42078]

How are the files named and organized underneath there?

[Michael1952 1]

Luke I have used the recommended folder format for my files Here's an example of the folder structure:l

And here is an example of the sub-folder:

Fairly standard i guess.

[Luke 42078]

Is this a network drive?

[Michael1952 1]

nope but it is an external/portable hard drive. (USB)

[Luke 42078]

Ok @cayars can jump on with you and take a look. Thanks.

[Michael1952 1]

ok

 

[Carlo 4561]

Send me a PM and we'll set up a remote support session.

[Luke 42078]

Were you guys able to figure this out?