Cannot change any setting

[Apostolos M. 1]

Hello,

I just realised that I cannot change any Emby settings.

I go to Configure Emby from the taskbar icon, Emby settings open, but I cannot change anything. The drop down boxes in any settings do not function.

I think it has to do with the Emby permissions . Can you please help? I am providing the embyserver.log

Thank you

embyserver.txt

[Abobader 3464]

Hello Apostolos M.,

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42080]

Hi there, why do you think the dropdown boxes don't function?

[Apostolos M. 1]

I put my mouse on the arrow of the dropdown box and it does nothing. It dopes not drop at all. I cannot even change the preferred display language.

I read somewhere in the forum that perhaps Emby does not have permisssion for the C:\Users\Computer Name\AppData\Roaming\Emby-Server folder. Could that be the case?

I am not familiar with all these things.

[Luke 42080]

What browser and version? Can you show a screenshot? Can you provide the contents of the browser debug console? Thanks.

[Carlo 4561]

Hi, maybe just to rule out a computer glitch you could do a reboot as well.

[Apostolos M. 1]

Let's start from the beginning. Yesterday I did a fresh installation of Windows (10 x64 build 19042.746) in order to solve this issue.

After installation was completed and all drivers were installed, I installed Chrome latest version (88.0.4324.104 (Official Build) (64-bit)).

After that I installed Emby server and after I chose language and  I gave my username and password I tried to build a new library.

On the new library screen I chose my movies folder but I cannot choose the content type. The drop down box does not drop. Also when I press the ok button nothing happens.

I am sending a screenshot.

I tried Edge as well but the same thing happens.

I am sending also from Chrome Developer tools, the Console log.

localhost-1611380842875.log

Edited January 23, 2021 by Apostolos M.

[Carlo 4561]

Hi, Do you have any browser addons that migrated with your username?
If so turn them off, restart your browser and try again.

Did you install any security software at all besides the built in windows defender?

[Apostolos M. 1]

No antivirus, no plugins. That's why I did the installation of Emby after I installed Windows, in order to avoid any interferences. I even uninstalled Chrome and used Emby on Edge. Same thing.

[GrimReaper 4740]

Just now, Apostolos M. said:

No antivirus, no plugins. That's why I did the installation of Emby after I installed Windows, in order to avoid any interferences. I even uninstalled Chrome and used Emby on Edge. Same thing.

If you used latest Egde, it's Chromium based so it would basically be same thing. Try using different-engine browser, for example Firefox (Gecko), so you could possibly narrow it down. 

[Apostolos M. 1]

It works fine with Firefox. I think I will switch from Chrome to Firefox. I do not understand though the reason for this incompatibility. And the fact that nobody else reports it at the forum. Thanks you very much.

[Apostolos M. 1]

I do not know what is happening.  Now Emby loses my library. Suddenly it stops working (I watch it on my TV which is connected with my PC through my router) and when I open my library on my PC it is empty. I do not know whayt is going on. Emby has worked without any issue for years. I upload all my logs. In embyserver-63747014271 log I see that there are some file deletions but unfortunately I cannot explain the log. Please somebody provide me with a suggestion. Is it a virus?

embyserver.txt embyserver-63747005288.txt embyserver-63747005442.txt embyserver-63747005618.txt embyserver-63747014271.txt

Edited January 23, 2021 by Apostolos M.

[Apostolos M. 1]

I found the solution. A piece of hardware was causing the problem. I removed it and now I hope my problems will be solved.

[Carlo 4561]

What was the hardware?  Game controller of some kind?

[Apostolos M. 1]

https://www.chproducts.com/Pro-Pedals-v13-d-716.html

 

Edited January 24, 2021 by Apostolos M.

[Carlo 4561]

Microsoft in their infinite wisdom changed the way game controller can access apps and browsers which is good for games but can throw a monkey wrench into other programs as they throw out events that look like mouse and keyboard activity.

[Apostolos M. 1]

I am now trying to restore my library manually, but when I choose the lirary folders I get the message "There was an error adding the media path. Please ensure the path is valid and the Emby Server process has access to that location"

The paths are valid. How can I give Emby Server access to files location? Emby Server and files folders are located on the same computer.

Edited January 24, 2021 by Apostolos M.

[Carlo 4561]

What do you mean by "manually"?  What did you have backed up and what are you trying to restore?

Did you check permissions after restoring to make sure the Emby user running the Server has proper access and permissions are inheritable?

[Apostolos M. 1]

I am following the instructions from this article:

https://support.emby.media/support/solutions/articles/44001159936-backup

I do not know how to check permissions.

I have not done that. How can I do it?

 

[Carlo 4561]

Check out this https://www.online-tech-tips.com/computer-tips/set-file-folder-permissions-windows/

You can likely also find YouTube videos on this type of things as well if you prefer that medium.

[Apostolos M. 1]

I will try and if I have any problem I will let you know.

Thank you.