Film names sometimes don't get recognised

[mattia3rd 6]

Hi all,

Let me say first that I searched for many topic about this and I found some guideline here and there.
I also read the main guide for naming convention.

Now I have an issue that I'd like to analyze deeper because I cannot find any way out.

I'd add an example.
I have all the star wars movies and from the emby UI I see they are correctly identified for the most part as you can see:

Now first an assumption:
I know that my file name does not perfectly respect the naming convention, but trust me, I already change my file name on my share to see if something would change and nothing good happened.

So, as you can see there are 2 movies that do not get recognized: 
Episode V
Episode VII

My file name is like this:
Star Wars Episode VII Force awakeness, The (2015) 2160p.UHD.HDR.BluRay.x265.10bit.DD5.1.mkv
Star Wars Episode V Empire strike again, The  (1980).mkv

Are there anybody who could help me with troubleshooting, please ?

 

 

 

 

[Abobader 3464]

Hello mattia3rd,

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[PenkethBoy 2068]

probably because the names are wrong

e.g. empire strikes back

[GrimReaper 4740]

5 minutes ago, PenkethBoy said:

probably because the names are wrong

e.g. empire strikes back

Yup, and The Force Awakens. 

[mattia3rd 6]

Yeah, thank you

You are right, I didn't see it.

Thank you very much, I'll pay more attention on that

 

[mattia3rd 6]

Since we are on this topic.

I also have this issue.
There a film whose name is Gold (2016) which is not correctly recognized. It is resolved with "One Piece Film: GOLD" instead
How could I do for this?

 

This is the file name: 
Gold (2016) 1080p.WEB-DL.H264.AC3.mkv

Edited January 13, 2021 by mattia3rd

[PenkethBoy 2068]

change it to how its presented on tmdb - then emby will see it

[mattia3rd 6]

On TMDB I see this and I think it match my name

 

Should I need change something?

[ebr 16185]

Hi.  You can always manually identify these odd items using the "Identify..." option on the "..." menu.

[rbjtech 5284]

to add - for a really stubborn title - the rare case when they release a film etc of the same name in the same year - you can actually add the provider ID in the file name/directory in square brackets - ie [tmdbid=123456] 

[Deathsquirrel 745]

1 hour ago, mattia3rd said:

Since we are on this topic.

I also have this issue.
There a film whose name is Gold (2016) which is not correctly recognized. It is resolved with "One Piece Film: GOLD" instead
How could I do for this?

 

This is the file name: 
Gold (2016) 1080p.WEB-DL.H264.AC3.mkv

The top, actually the only, movie hit for the file name you have is the One Piece movie.  It seems to be a moviedb.org issue rather than file naming problem.  If I search for Gold in movies I do find the relevant movie but it's the second result.

You'll just want to use the identify function for this one.

 

[mattia3rd 6]

1 hour ago, Deathsquirrel said:

The top, actually the only, movie hit for the file name you have is the One Piece movie.  It seems to be a moviedb.org issue rather than file naming problem.  If I search for Gold in movies I do find the relevant movie but it's the second result.

You'll just want to use the identify function for this one.

 

The only final solution to this issue is to add the  [tmdbid=xxxxxx]  to the directory name..

Using Identify is misleading because the next time I'll give the Refresh Metadata on the Library I will start from scratch again..
considering I'm a newbie to emby and I'm doing a lot of refresh per day to get things automatically fixed , this is not the way at all.

Thank you all guys

[Luke 42080]

Quote

the next time I'll give the Refresh Metadata on the Library I will start from scratch again

Hi, what do you mean exactly by this?

[Deathsquirrel 745]

1 hour ago, mattia3rd said:

The only final solution to this issue is to add the  [tmdbid=xxxxxx]  to the directory name..

Using Identify is misleading because the next time I'll give the Refresh Metadata on the Library I will start from scratch again..
considering I'm a newbie to emby and I'm doing a lot of refresh per day to get things automatically fixed , this is not the way at all.

Thank you all guys

That will certainly work but refreshing metadata on a library isn't a day to day task.  Most people will never, ever do that.

[mattia3rd 6]

10 hours ago, Deathsquirrel said:

That will certainly work but refreshing metadata on a library isn't a day to day task.  Most people will never, ever do that.

How do you troubleshoot when films don't get recognized and then you change their names on the share to see if the new name fix it ?
The only way I know is to

1. change film name on the share
2. execute a Metadata Refresh on the library

 

 

[mattia3rd 6]

11 hours ago, Luke said:

Hi, what do you mean exactly by this?

If I pick up a film (with issue) and click on Identify to match it with the correct film and then I go to the library and do a Metadata Refresh, the previous match will be lost, because it has been done manually

This is what I found

[pwhodges 2012]

You can lock the metadata after a successful identify.

Paul

[rbjtech 5284]

2 hours ago, mattia3rd said:

If I pick up a film (with issue) and click on Identify to match it with the correct film and then I go to the library and do a Metadata Refresh, the previous match will be lost, because it has been done manually

This is what I found

A Metadata refresh yes, this will re-identify (incorrectly) the item - if you have manually identified an item, then a normal 'scan media library' will pick up the changes or simply wait for the scheduled change to be picked up assuming your system supports this (~5 minutes).

Locking the metadata is fine - but I have found it is much more reliable to get the item identified correctly in the first place - thus I always now use the metadata provider in the directory filename as this works 100% - no need to put it in the media filename itself.  Works for both TV [tvdbID=] and Film [tmdbID=].  I think imdb may also work but I've not tried this.

[Happy2Play 9781]

3 hours ago, mattia3rd said:

If I pick up a film (with issue) and click on Identify to match it with the correct film and then I go to the library and do a Metadata Refresh, the previous match will be lost, because it has been done manually

This is what I found

To me that suggest a metadata issue, possibly permissions.  As the only way a Refresh will change a recently Identified item is if say a nfo is with media and when you do a Identify Emby can not update that nfo and writes to the database, then the Refresh rereads the nfo.

[Deathsquirrel 745]

8 hours ago, mattia3rd said:

How do you troubleshoot when films don't get recognized and then you change their names on the share to see if the new name fix it ?
The only way I know is to

1. change film name on the share
2. execute a Metadata Refresh on the library

 

Several parts to a complete answer here:

1. If you use the most easily processed naming format this almost never happens.  If not for what I judge to be an error in the TMDB data, it wouldn't happen here.
   
   The simplest naming convention in my experience is to have a movies type library, not mixed content, with each movie in a separate folder.  The naming pattern is \\SHARE\MOVIE_TITLE (RELEASE_YEAR)\MOVIE_TITLE (RELEASE_YEAR).EXT  In this case that would be \\SHARE\Gold (2016)\Gold (2016).mkv.  That isn't working here because a search for that title doesn't even return this movie, but that's the TMDB issue I noted above.
    
2. You don't need to refresh metadata when this happens if you're following standard naming to begin with.  You just need to use the identify function and then I suggest locking the metadata as another poster noted.
3. If you do refresh metadata you do not need to do so for the entire library.  You can refresh the metadata on a a single title under the ... context menu.

I've been running Emby since it was a Windows Media Center extension called media browser.  I've gone through several servers, reinstalled the app, deleted and recreated the database a few times, etc.  I did do a library metadata refresh once as a troubleshooting step but it's a pretty uncommon thing to do in my experience.

[Happy2Play 9781]

4 hours ago, Deathsquirrel said:

If you do refresh metadata you do not need to do so for the entire library.  You can refresh the metadata on a a single title under the ... context menu.

A Refresh will not change a properly identified item.  But I guess it can if the item does not have correct externalids.  Note a Refresh will relook up the existing Externalids not do a blind refresh based off of name.

 

Need to see a server log of the issue though.

[Luke 42080]

Quote

A Refresh will not change a properly identified item.

It could if you have local metadata (nfo/xml) and emby reads that, but you don't enable saving to nfo, which then means the server can't update the metadata file with any corrections that you've made.