SDEW201997 0 Posted December 29, 2020 Posted December 29, 2020 I have been setting up my new Emby Server, unfortunately it fails to pull in images for show covers, season posters, thumbnails, actors, everything. Same for movies. (images below) I have the metadata set to scan TVDB, Open Movie Database, The Movie Database, put it isn't doing it. Does any one have any idea how to fix this? Much appreciated.
Abobader 3470 Posted December 29, 2020 Posted December 29, 2020 Hello SDEW201997, Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
vdatanet 1618 Posted December 29, 2020 Posted December 29, 2020 Did you follow the naming conventions? Media Preparation : Emby Does it work by identifying an item manually?
SDEW201997 0 Posted December 29, 2020 Author Posted December 29, 2020 10 minutes ago, vdatanet said: Did you follow the naming conventions? Media Preparation : Emby Does it work by identifying an item manually? Hi, Yes I have followed the proper naming convention, just double checked. In regards to identifying manually, the show is self identified by Emby already, in the second screenshot it shows that it knows what the show is and who's in it, it just cant pull any images. I have tried manually identifying it anyway and it makes no difference unfortunately. Thanks.
vdatanet 1618 Posted December 29, 2020 Posted December 29, 2020 Just now, SDEW201997 said: Hi, Yes I have followed the proper naming convention, just double checked. In regards to identifying manually, the show is self identified by Emby already, in the second screenshot it shows that it knows what the show is and who's in it, it just cant pull any images. I have tried manually identifying it anyway and it makes no difference unfortunately. Thanks. Post your server log, maybe you have permissions issues.
SDEW201997 0 Posted December 29, 2020 Author Posted December 29, 2020 7 minutes ago, vdatanet said: Post your server log, maybe you have permissions issues. Here is the server log. Thanks embyserver.txt
vdatanet 1618 Posted December 29, 2020 Posted December 29, 2020 8 minutes ago, SDEW201997 said: Here is the server log. Thanks embyserver.txt 408.03 kB · 0 downloads Here is the problem: System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream
ebr 16195 Posted December 29, 2020 Posted December 29, 2020 Hi. All outbound requests are failing. Do you have some sort of network watchdog or other security type software interfering?
Carlo 4561 Posted December 29, 2020 Posted December 29, 2020 Hi. Are you running behind a VPN service? I've seen some meta-providers blocking VPN connections.
vdatanet 1618 Posted December 29, 2020 Posted December 29, 2020 5 minutes ago, cayars said: Hi. Are you running behind a VPN service? I've seen some meta-providers blocking VPN connections. Not just meta-providers, it seems blocked all outbound traffic: 2020-12-29 13:23:11.336 Error HttpClient: Error getting response from https://api.github.com/repos/ 1
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