How to correct subtitles failed to download from Addic7ed

[Ratatouille 14]

I put my credentials forAddic7ed

But

I got object reference not set to an instance of an object

[ebr 16169]

Hi. Please attach  your server log from when you did that.

 

[Westiewill 16]

I am having the same issue, a lot of subtitle services dont work

 

 

embyserver.txt

[ebr 16169]

17 hours ago, Westiewill said:

a lot of subtitle services dont work

Hi.  They work as long as the services are available to you.  We cannot control these external services and their availability though.  In your case, it appears they are either down or something in your network is blocking them:

2021-03-20 19:06:45.922 Error SubtitleManager: Error downloading subtitles from SubDB
...
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Connection timed out

 

[Westiewill 16]

I am using a dedicated server for my emby, seems like the network im on somehow is blacklisted with those sub sites.. *SHRUG*

 

[Luke 42077]

That's too bad. You may want to try open subtitles instead.