Emby not adding files to library if they have a '#' in the file name

[crfloyd0932 5]

added several files to my movie directory, and they never showed up, even after doing several scans. all of the file names had like volume #1, volume #2.. etc. if you drop the # from the file name, they'll add to the library. 

Not sure if this is limited to the linux server or not.

[crfloyd0932 5]

server log. not seeing anything in the file that references the files in question though

embyserver.txt

[Luke 42078]

Hi there, please go over an example. Thanks.

[crfloyd0932 5]

1 minute ago, Luke said:

Hi there, please go over an example. Thanks.

sure thing, one file in question was Penn Central - Volume #1 (404p_30fps_H264-128kbit_AAC).mkv. Its in a home video library, and I tried scanning that library several times but the file never got added. didn't show up under folders either. as soon as I dropped the #, it added it, created thumbnails and all was good. I noticed this with the TV show DC Super Hero Girls as well as the episode titles start with # or  the 'hashtag'. I thought at the time it was just because the title started with a # but that doesn't seem to be the case here. 

[crfloyd0932 5]

also i should note that this is new behavior within the last several versions of server. . i had to restore my server after a crash and all these files were present and scannable in my old server.

[crfloyd0932 5]

one additional note, if the folder name also contains a '#' it will also skip it regardless of what the filename is in the folder.

[Luke 42078]

Is the media stored on the same machine?

[Happy2Play 9780]

Is this a specific Content type issue?

New portable

[crfloyd0932 5]

5 hours ago, Luke said:

Is the media stored on the same machine?

yeah, its in a mergerfs pool. I thought it might be permissions but it but emby has 775 on all the directories in the pool. 

 

[crfloyd0932 5]

3 hours ago, Happy2Play said:

Is this a specific Content type issue?

New portable

Maybe its just a linux release issue?, I just installed server in a windows vm, and was also able to add files with a hashtag in them. i can try with a linux vm and see if its the same result. i've always run the windows version so this is my first go around with the linux release. 

[Luke 42078]

Are you sure it's related to # anywhere in the name, or rather, files and folders that start with a # ?

[vdrover 62]

I experienced this same problem today when a TV show I recorded had a hashtag in the title.

After some experimentation, I discovered the following:

1. # in the folder name was supported. # in the filename was not.
2. The # in the filename caused the "Scan media library" task, when manually executed, to take 15-30 seconds. With the # manually removed, the scan only tool 2-3 seconds.
3. In my example, the show name had the # in the middle: eg. `my show #special`.

Edited May 4, 2022 by vdrover

[Luke 42078]

4 hours ago, vdrover said:

I experienced this same problem today when a TV show I recorded had a hashtag in the title.

After some experimentation, I discovered the following:

1. # in the folder name was supported. # in the filename was not.
2. The # in the filename caused the "Scan media library" task, when manually executed, to take 15-30 seconds. With the # manually removed, the scan only tool 2-3 seconds.
3. In my example, the show name had the # in the middle: eg. `my show #special`.

Hi, we'll test it out. Thanks 

[vdrover 62]

BTW, I nearly forgot to search before posting. So glad I found this!