Question about image files in my media folders

[lqpartyrock 2]

I'm having trouble displaying primary poster for a lot of my movies. If I manually click edit and download a new primary image it works. Some primary images are showing the backdrop image weirdly scaled or or missing the image metadata, but everything else such as description show fine. I've attached a couple screenshots. First one shows the wrong primary image, second is the edit screen, 3rd is search, 4th is more of the same issue showing for other movies. 

A refresh of metadata doesnt work, rescanning the library doesnt work. This is prevalent on a lot of older movies as apart of my initial scan. This rarely happens when adding new movies, but it does happen on occasion. I manually fix the new ones and some of the old ones I catch, but there are thousands like this. 

Any ideas?

[Abobader 3464]

Hello lqpartyrock,

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

How to Report a Problem

Thank you.

Emby Team

[Luke 42081]

Hi there, what are the contents of your batman forever folder?

[Happy2Play 9783]

I guess the first question is why your existing Poster/Folder image is a Backdrop and not Poster?

On item details the placeholder expects a 3:2 image not 16:9.

6 minutes ago, lqpartyrock said:

A refresh of metadata doesnt work

Did you select replace images also?  As you have a issue with your current images being wrong.

Edited December 15, 2020 by Happy2Play

[lqpartyrock 2]

6 minutes ago, Luke said:

Hi there, what are the contents of your batman forever folder?

This is what the inside of that folder looks like. I even removed the .jpg just in case the was causing a problem. no change

 

[Luke 42081]

Just now, lqpartyrock said:

This is what the inside of that folder looks like. I even removed the .jpg just in case the was causing a problem. no change

 

Well you have to run a scan after doing that, and you should also delete the tbn because that could also be it.

[lqpartyrock 2]

11 minutes ago, Happy2Play said:

I guess the first question is why your existing Poster/Folder image is a Backdrop and not Poster?

On item details the placeholder expects a 3:2 image not 16:9.

Did you select replace images also?  As you have a issue with your current images being wrong.

1. I dont know. That what im trying to find out. lol. I rarely happens on new things. Just the older stuff on the initial scan. 
2. Yes. checked replace all images. No change

[Happy2Play 9783]

I would assume this as the tbn should be named -thumb.

episodename.tbn thumbnails - General/Windows - Emby Community

[lqpartyrock 2]

I'm not even sure where the .tbn are coming from. Quick skim of a few other messed up files, all have .tbn and .jpg in the folder? Would manually have to go in and delete all of these?

[Luke 42081]

Just now, lqpartyrock said:

I'm not even sure where the .tbn are coming from. Quick skim of a few other messed up files, all have .tbn and .jpg in the folder? Would manually have to go in and delete all of these?

Emby has never saved tbn files, so it's not from Emby Server. These are your image files and Emby Server is using them. If you don't want that to happen, then yes I would delete them and run a library scan.

[lqpartyrock 2]

I went through and removed all the .tbn files and refreshed the library. Looking a lot better. Still confirming this was the fix, but so far so good.

[Luke 42081]

Thanks for the feedback.

[lqpartyrock 2]

I guess I was wrong. Still happening on some movies. Removed .tbn and .jpg files from the folder. Some titles still show the wrong primary. All the other Metadata is there. 

[Happy2Play 9783]

What is that "Juno (2007) 480p.jpg" shown in the folder?  My guess is it is the image shown as the poster.

Per the KB image naming "Juno (2007) 480p.jpg" is a Primary image.

Image Type	Supported file names
Primary	{name}.ext
	{name}-poster.ext
	{name}-cover.ext
	{name}-default.ext
	{name}-movie.ext
	folder.ext
	poster.ext
	cover.ext
	default.ext
	movie.ext

[lqpartyrock 2]

4 minutes ago, Happy2Play said:

What is that "Juno (2007) 480p.jpg" shown in the folder?  My guess is it is the image shown as the poster.

Per the KB image naming "Juno (2007) 480p.jpg" is a Primary image.

Image Type	Supported file names
Primary	{name}.ext
	{name}-poster.ext
	{name}-cover.ext
	{name}-default.ext
	{name}-movie.ext
	folder.ext
	poster.ext
	cover.ext
	default.ext
	movie.ext

I thought the same, but i removed that .jpg rescanned library and refreshed metadata, no change

[Happy2Play 9783]

2 minutes ago, lqpartyrock said:

I thought the same, but i removed that .jpg rescanned library and refreshed metadata, no change

Only thing I can think of is a cache issue.  What happens if you Refresh w/replace images on that item?

[lqpartyrock 2]

8 minutes ago, Happy2Play said:

Only thing I can think of is a cache issue.  What happens if you Refresh w/replace images on that item?

Once again you may be right. Found another post from 2016 . Luke responded. I need to delete all .jpg files. Looks like it's choosing those as the default. Caching seems to be an issue, as i've checked now and the correct juno poster is displayed.