Shared network folders on netgear nas

[Map84096 3]

Hello all im currently running my emby server on windows 10 pc 32gb ram x2 512gb ssd. I have my media. Tv shows/ movies on my netgear nas. 

Before the recent emby update I had the path for the media listed in the appropriate folders 

\\nas\tv shows.    Etc.

Now emby can not see these paths. Emby has fill read/ write permissions to theses shares. 

But can now not see any of them. ? 

 

[Luke 42085]

Hi there, have you made sure the emby user on the NAS has permissions to these folders?

[rbjtech 5284]

Can you read the shares on the Windows 10 PC itself - ie type \\nas in the search bar and all the shares should be displayed.  If not, then this is your problem.

[Map84096 3]

Yes I can see the shares in the pc, I can access and play the media from there. Just can't add them to emby?

[rbjtech 5284]

ok - if you are running emby in desktop mode (ie not as a service), then it will be using exactly the same permissions as the logged on user - so if \\nas works for you, it should work for emby.  However, if you have installed as a service, then you need to check that the service account has permissions for your shares.  Again, if using the same account as the desktop, then it should work.

Another thing to try is to use the ip address instead of the name - ie \\192.168.1.2 instead of \\nas (or whatever IP your NAS is) - that will rule out name resolution issues.

[Map84096 3]

How do I check if the service account had access

[rbjtech 5284]

Did you set it up to run as a service account to begin with ?  If not, then this is not your problem.

If you did (using nssm or something) then find the service in 'services' and go into the properties.  By default it will be 'system' so you need to replace this with an account that has access to the NAS - such as your desktop account.

[Map84096 3]

Did that and it worked. Thank you so muc