can someone help iv got update saying MBServer and how to change remote acess ip address

[ryan19871987 0]

can someone help iv got update saying MBServer when i do its just keeps saying it also my isp sent me letter saying We're writing to let you know that a device connected to your home network has been identified as having a potential Simple Network Management Protocol (SNMP) vulnerability.

SNMP (Simple Network Management Protocol) is a method by which a device can be managed remotely on the network. An SNMP vulnerability is a security issue whereby a 3rd party can use this protocol to ultimately gain unauthorised access to your network/devices for malicious purposes.

and its saying ip address and its the same one on my remote access 

and its worrying me can someone please help thankyou 

[Abobader 3464]

Hello ryan19871987,

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

How to Report a Problem

Thank you.

Emby Team

[rbjtech 5284]

Where has the update originated from - email ?

It sounds like a scam - Anybody can view and get your internet IP address.    I would ensure you don't have any open ports on your router (other than emby, ideally only SSL/HTTPS). 

Emby has nothing to do with SNMP, nor have they anything to do with your ISP.

Edited December 7, 2020 by rbjtech

[ryan19871987 0]

rbjtech i had letter from my isp wat is virgin in uk and there ip address on that letter n it same ip address as my remote (wan) access on emby then iv just notice it says this 

Pending Installations

The following components have been installed or updated:

MBServer (4.5.3.0)

iv tried update n install restart emby but its still there so summont going on 

[Luke 42081]

Hi, please try shutting down emby server, then install the new version from the website on top of your existing version. Please see if that helps. Thanks.

[Carlo 4561]

5 hours ago, ryan19871987 said:

rbjtech i had letter from my isp wat is virgin in uk and there ip address on that letter n it same ip address as my remote (wan) access on emby then iv just notice it says this 

Just ignore it (concerning Emby) as rbjetch mentioned.  There is no vulnerability as Emby doesn't SNMP.