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'CC'- icon missing in iOS apps when streaming to Chromecast


Go to solution Solved by Luke,

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Posted

Dear all,

Strangely enough, the 'CC'-icon seems to have disappeared from my iOS app on both my iPhone and iPad when streaming to Chromecast, making it necessary to stop the movie in order to switch languages. As far as I'm aware I did not change anything that may have caused this. The 'CC'-icon does appear when watching a movie on my iPhone or iPad itself, but on neither of these devices can I search for subtitles and select that a "hash match" is necessary. This option has simply disappeared, even though all of the credentials (OpenSubtitles.org and such) are correct. All of this seems to still be working properly on my Android device (Samsung A50) and through the web portal.  Can you help me solve this mystery? The server version I am using on my Synology NAS is 4.5.2.0. I am including links to screenshots and (a) log file(s). If older ones are needed, please let me know.

Screenshots: https://photos.app.goo.gl/pHAaepsPwyMMC3Zk8

Logs: https://drive.google.com/drive/folders/1nOzq_VFN2WDb7EH9CvK8bXnFkNWJ2yim?usp=sharing

  • Solution
Posted

Hi, this should be resolved for the next update to the iOS app. Thanks.

  • Like 1

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