TV show is semi-incorrect and refuses to update

[Chiefmas 40]

I have the series "The Good Lord Bird" in my library, and it's doing something weird. The imagery (album image) and episode descriptions are correct, but the series itself is tagging as an anime series called "The Good Witch of the West". I am unable to get Emby to update this information correctly. I've manually retrieved the IDs from tmbd and thetvdb. Emby finds it by ID with tmdb but not tvdb. When I select it from the "Identify" result, it acts like it's going to do something, but nothing changes. I've checked, and the entries at both databases are correct, so it seems to be something with Emby/on my side, but I'm not clear what. Any suggestions on fixing this? I think it will be exceedingly annoying to manually change everything.

 

[Happy2Play 9783]

What externalid appear in Edit Metadata for the Series?

[Carlo 4561]

Hi, I've got this series in my system and don't have an issue with it.

How is it named on disc?

[Chiefmas 40]

6 hours ago, Happy2Play said:

What externalid appear in Edit Metadata for the Series?

anidb 4172 (which is the anime it's using for the title/desc)
IMDB tt3673480 (which looks correct)
MyAnimeList 942 (also the anime)
TheMoveDB 87523 (which I entered)
TheTVDB 367633 (which I also entered)

When I try to use the Identify function, searching for the name returns the anime.

Searching with the TMDB and TVDB IDs both return the correct show now (earlier, one of them wasn't returning any hits, but I don't recall which).

I've tried removing all the metadata's and redoing the identifies, but it still always lands back on the anime.

[Chiefmas 40]

5 hours ago, cayars said:

How is it named on disc?

Title - SXXEYY - Title Source-Resolution

Sonarr appears to have named it correctly/consistently according to my other series.

 

[Carlo 4561]

Removed
Sorry, misread the filename.

Edited November 22, 2020 by cayars

[Chiefmas 40]

1 hour ago, cayars said:

 

Why is it names this way?

Try renaming it with FileBot or BulkNameRenamer and I think you'll get much better matching as it will be named correctly.

What's wrong with the naming? I gave you the pattern, not an actual name. There's never been a problem with the naming Sonarr used before. Plex doesn't have a problem with it either. Actual example name:

The Good Lord Bird - S01E01 - Meet the Lord WEBDL-1080p

The Good Lord Bird - S01E01 - Meet the Lord WEBDL-1080p

Oh, I doubled up the word title...I should have said:

Title - SXXEYY - Ep.Title Source-Resolution

Edited November 22, 2020 by Chiefmas

[Luke 42081]

That naming is fine. Try removing the anime plugin, then restart the server and try Identifying again.

[Carlo 4561]

9 hours ago, Chiefmas said:

What's wrong with the naming?

Absolutely nothing.  I misread the post.

[Chiefmas 40]

1 hour ago, Luke said:

That naming is fine. Try removing the anime plugin, then restart the server and try Identifying again.

Ok, I'll give that a go. I assume it'll be safe to re-add the plugin after, if that resolves the issue? I have anime content as well, but in a different library.

 

[Luke 42081]

1 minute ago, Chiefmas said:

Ok, I'll give that a go. I assume it'll be safe to re-add the plugin after, if that resolves the issue? I have anime content as well, but in a different library.

 

Make sure to go into each library and set the priority of your metadata fetchers. If you have a regular TV library that is not anime, then you should make sure to disable all of the anime fetchers on it.

[Chiefmas 40]

3 minutes ago, Luke said:

Make sure to go into each library and set the priority of your metadata fetchers. If you have a regular TV library that is not anime, then you should make sure to disable all of the anime fetchers on it.

Ok, I'll do that, I don't think I did before so that's good to know/possible oversight on my part.

Thanks!