Can't play 5.1 audio files on my Fire Stick TV

[lordlance 2]

I'm trying to play 5.1 audio file on my Fire Stick via my PC but the app can't - the image of the error is attached.

This is the mediainfo of one of the She's Leaving Home: 1.txt

For the log you can refer to 22:19 (search for 'She's Leaving Home'.)

I have the same issue with Perfect Life - 2.txt

embyserver-63739353600.txt

[ebr 16184]

Hi. Can you provide a sample for testing?

P.S. Is your server running on Android?

[lordlance 2]

Just now, ebr said:

Hi. Can you provide a sample for testing?

P.S. Is your server running on Android?

No. It's running on Windows 10.

https://we.tl/t-XIWn1DsUXu

 

 

[ebr 16184]

That server log is from Oct 26th...  Is that the correct one?

Also, you haven't disabled any transcoding options on the server, correct?

[lordlance 2]

On 11/18/2020 at 10:27 PM, ebr said:

That server log is from Oct 26th...  Is that the correct one?

Also, you haven't disabled any transcoding options on the server, correct?

Yes. I enabled transcoding after October 26th but I still get the exact same error code as the one posted in the image above.

[Luke 42078]

Is it consistent?

[lordlance 2]

On 11/20/2020 at 9:58 PM, Luke said:

Is it consistent?

I get the same issue with all files, yes.

[lordlance 2]

You can see the log for the test by searching for 'Close.'

For the error log that I got before transcoding (but with the same exact error), you can search for 'Lucy.'

embyserver.txt

[Luke 42078]

In this log you've still restricted user access to transcoding.

 

[lordlance 2]

No. I enabled transcoding. That's how I was able to play Jailhouse Rock which was in VC1. I've attached my User Profile.

To be more specific the very last log is what you want to see (i.e. Close to the Edge.)

Edited November 22, 2020 by lordlance

[Luke 42078]

Can you provide a new log example now that you've done that? Thanks.

[lordlance 2]

Just now, Luke said:

Can you provide a new log example now that you've done that? Thanks.

Close to the Edge was played after enabling transcoding.

[lordlance 2]

8 minutes ago, Luke said:

Can you provide a new log example now that you've done that? Thanks.

The log of Close to the Edge is in the log file that I shared.

[ebr 16184]

5.1 FLAC shouldn't be trying to direct play as that won't be supported by the device.  We'll have to look at it but there is a chance this will be corrected by the version to be released soon.