no external subtitles when transcode

[esean 0]

If I play a video with an external subtitle in DirectPlay method, the subtitle shows, but Chinese words are too small (as screenshot_1.jpg).

If I switch  to Transcode method, the subtitle doesn't show (as screenshot_2.jpg).

Server version: 4.5.2.0

Android Mobile version: 3.1.60

 

a7aec63f-e420-4f90-ad35-d507d8c4ef02.log embyserver.txt ffmpeg-transcode-0e242aeb-e056-40d0-872d-a6e29dbff5db_1.txt

Edited November 17, 2020 by esean

[Luke 42077]

Hi, please let me know if 3.1.61 is better once you receive it. Thanks.

[esean 0]

22 hours ago, Luke said:

Hi, please let me know if 3.1.61 is better once you receive it. Thanks.

Chinese words are better, but the subtitle still not display when in transcode method.

[Luke 42077]

What format subtitles?

[esean 0]

7 hours ago, Luke said:

What format subtitles?

srt

[esean 0]

same server, same network, same video, same subtitle, the ios client can show the subtitles when use transcode method.

 

Edited November 21, 2020 by esean

[miniliQuid 94]

My phone & tablet both seem to be having the issue with subs not showing while transcoding.
Subtitles aren't external though and ASS files.
I am pretty sure those same files worked fine last weekend though.

Works fine on Emby Theatre as that has no need to transcode I guess.