DS918+ - HEVC 10bit decoding = software

[anthonws 42]

Hi,

My Synology cannot decode HEVC 10bit via HW. Seems like this is an issue that was reported before and stated to be fixed. A bit confused then whether it has or not.

Any hints? Logs in attach.

Thanks,

anthonws.

 

Logs.zip

Edited November 15, 2020 by anthonws

[softworkz 5066]

Could you please restart Emby Server and then post the server log and the hw detection log?

Thanks.

[anthonws 42]

11 hours ago, softworkz said:

Could you please restart Emby Server and then post the server log and the hw detection log?

Thanks.

In attach.

Thanks for your support!

hardware_detection-63741113009.txt

[anthonws 42]

@softworkzDid you had a chance to review the log?

Thanks!

[Luke 42077]

I think he asked for the server log as well.

[anthonws 42]

35 minutes ago, Luke said:

I think he asked for the server log as well.

Server log is on the first post.

[vdatanet 1617]

May be related?

 

[anthonws 42]

2 hours ago, vdatanet said:

May be related?

 

Not sure. DS918+ uses an Intel chipset AFAIK.

[DarWun 349]

Unfortunately I don't have any suggestions on how to fix your problem @anthonws. But I figured I would chime in since I am also running Emby (Beta 4.6.0.5) on a Synology DS DS918+.

HEVC 10bit plays via HW decoding using Emby for Kodi installed on a an Rpi4 running LibreElec. It also plays via HW decoding from the Emby server itself. During one of the betas, it would only play via SW decoding. But I haven't seen that behavior for a while.

@softworkzLet me know if you want me to provide my logs to compare with those of @anthonws

[Happy2Play 9780]

Best guess is it is the same issue as linked topic above

Quote

>>>>>>  FindVideoDecoder - MediaType: hevc, Mode: Custom
Info    Checking: 'VAAPI HD Graphics 500 - H.265 (HEVC)'
NoMatch Codec does not support level 'Level 5.1'
Info    Decoder does not match
Info    Checking: 'Automatic software decoder'
Info    Check successful - selecting 'Automatic software decoder'

 

[softworkz 5066]

 

14 hours ago, Happy2Play said:

Best guess is it is the same issue as linked topic above

Quote

>>>>>>  FindVideoDecoder - MediaType: hevc, Mode: Custom
Info    Checking: 'VAAPI HD Graphics 500 - H.265 (HEVC)'
NoMatch Codec does not support level 'Level 5.1'
Info    Decoder does not match
Info    Checking: 'Automatic software decoder'
Info    Check successful - selecting 'Automatic software decoder'

 

This has already been fixed. The fix will be in the next beta. 

[anthonws 42]

5 hours ago, softworkz said:

 

This has already been fixed. The fix will be in the next beta. 

Awesome! Thank you very much!

[GWTPqZp6b 50]

9 hours ago, softworkz said:

This has already been fixed. The fix will be in the next beta. 

4.6.0.6 pushed at 5pm on a Friday night. I applaud your courage developers!  Thank you. 

[GWTPqZp6b 50]

Issue appears fixed, thanks guys! 

 

[Luke 42077]

Thanks for the feedback !