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Cannot Validate Emby Premiere License


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Posted

Hi, 

My emby server 4.5.2.0 cannot validate my recently purchased license. I am running emby server on linux. The server is able to reach https://mb3admin.com/admin/service/registration/validateDevice ,but all I get in response is {"cacheExpirationDays":7,"resultCode":"NOTFOUND","message":"Device Not Found"}.

I don't know if this is related or not, but since OCT 25th I started to have the following daily alert: "Check for plugin updates failed"

I have been trying to look for some information related to this on this forum but with no luck. 

May I please have some help ? 

Thanks

 

embyserver.txt

Posted

Hi.  Your machine is unable to validate the SSL cert.  Are you running in Docker?

	 ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

 

Posted

No. I installed it via deb package on a raspberry pi.

Posted

Do you think that this issue is on my server, or does it have to do with the license validation server ?

Posted

Hi.  This would definitely be an issue with the local certificate setup.  I know our server is fine.

Posted (edited)

Ok. Is there any pointers you can give me about how to fix it ? 

I use a "let's encrypt" certificate, which seems fine for all my other (https) services.

Is there an how-to page on how to setup the certificate for emby linux installations ?

 

 

Edited by Jmartins
Posted

Hi,

To let you know that this issue is not happening on emby 4.6.0.5 BETA. After installing it and not changing any other configuration at all, all works fine: My license is validated and I do have full plugin catalogue.

Thanks for the support.

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