Problems with media scan and thumbnail extraction

[bwimett 0]

About a week ago started to have problems with emby playing on server I would have to click on things twice before they started to play. A few days ago I noticed that my server client for my synolgy nas was out of date so I tried upgrading and now it's even worse. All of my thumbnails are gone and when I try to do a thumbnail extraction or media scan task run they get stuck on 86.5% for the media scan and 51.6% for the thumbnail infection. I've tried deleting and reinstalling to no avail here are my most recent log files. The only way I can get things to play on my Apple TV is oddly enough by using airplay through my phone. I am running 4.5.2.0 any help would be appreciated.

embyserver-63740362838.txt embyserver.txt

[Luke 42078]

Hi, please try turning off the thumbnail extraction feature. It is probably just taking a long time which leads you to believe that it's getting stuck. Please see if that helps. Thanks.

[bwimett 0]

I can't find that setting can you point me to where it's located?

[seanbuff 1316]

1 hour ago, bwimett said:

I can't find that setting can you point me to where it's located?

Under the 'Advanced' settings of a library: