Emby Stuck on home screen after installing HD Homerun

[Samuel911 1]

I've been using/experimenting with emby for several weeks now. I just installed HD Homerun connect Duo and after adding the channels, I'm stuck on the home screen. I've tried rebooting, removing the homerun and rebooting with no success. Im super excited about using emby but this is a little frustrating. Emby is running on my server and Im accessing it using windows on my home pc. Any help would be appreciated. Thank you. 

Edited November 5, 2020 by Samuel911

[Samuel911 1]

I've also searched for a solution with no success.

[ebr 16187]

Hi.  Exactly where is it "stuck" and exactly what does that mean?  Can you show a screen shot and explain a little more about what you are doing and what is happening (and where)?

Thanks.

[Carlo 4561]

@Samuel911 did it resolve itself or are you still having this issue?

[Samuel911 1]

4 hours ago, ebr said:

Hi.  Exactly where is it "stuck" and exactly what does that mean?  Can you show a screen shot and explain a little more about what you are doing and what is happening (and where)?

Thanks.

After I installed the hd homerun and ran the live tv channel scan, I went to the home screen where the wheel just keeps spinning and no content appears. If I click on the hamburger, I can go to movies, tv shows, music and view all my content and even watch movies. The Home screen and live tv seem to be the only thing affected where the wheel continuously spins.  

[Carlo 4561]

If you click on the Dashboard does it show a guide refresh in progress?

[Samuel911 1]

44 minutes ago, cayars said:

If you click on the Dashboard does it show a guide refresh in progress?

It does not show a guide refresh in progress. I did a guide refresh and went to the dashboard. It went to 50% then back to 0%, then back to 50% and then disappeared. 

[ebr 16187]

Just now, Samuel911 said:

It does not show a guide refresh in progress. I did a guide refresh and went to the dashboard. It went to 50% then back to 0%, then back to 50% and then disappeared. 

Can you please run that task manually and, after it finishes, post the server log?

Thanks.

[Samuel911 1]

2020-11-05 00:13:54.090 Error HttpClient: Error RequestCanceled getting response from 
	*** Error Report ***
	Version: 4.5.2.0
	Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffmpeg /usr/local/bin/ffmpeg -ffprobe /usr/local/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd_{version}_amd64.txz
	Operating system: Unix 11.3.14.0 
	Framework: Mono: 5.10.1.57 (5.10.1.57 Sat Oct 24 14:17:19 UTC 2020)
	OS/Process: X64/X64
	Runtime: usr/local/lib/mono/4.5/mscorlib.dll
	Processor count: 4
	Data path: /var/db/emby-server
	Application path: /usr/local/lib/emby-server/system
	System.Net.WebException: System.Net.WebException: Aborted.
	  at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00058] in <b3922b7d60404fa9ae645f1fb97f5b6b>:0 
	  at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <0e06830de9a44394a7e366951eabca52>:0 
	Source: System
	TargetSite: System.Net.WebResponse EndGetResponse(System.IAsyncResult)

[Samuel911 1]

2020-11-05 00:13:54.092 Error ChannelManager: Error getting channel content
	*** Error Report ***
	Version: 4.5.2.0
	Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffmpeg /usr/local/bin/ffmpeg -ffprobe /usr/local/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd_{version}_amd64.txz
	Operating system: Unix 11.3.14.0 
	Framework: Mono: 5.10.1.57 (5.10.1.57 Sat Oct 24 14:17:19 UTC 2020)
	OS/Process: X64/X64
	Runtime: usr/local/lib/mono/4.5/mscorlib.dll
	Processor count: 4
	Data path: /var/db/emby-server
	Application path: /usr/local/lib/emby-server/system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Aborted. ---> System.Net.WebException: Aborted.
	  at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00058] in <b3922b7d60404fa9ae645f1fb97f5b6b>:0 
	  at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x0000f] in <0e06830de9a44394a7e366951eabca52>:0 
	   --- End of inner exception stack trace ---
	  at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__19.MoveNext () [0x00858] in <752e65c6651540c8b5db1a832863d54c>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <0e06830de9a44394a7e366951eabca52>:0 
	  at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__16.MoveNext () [0x0009e] in <752e65c6651540c8b5db1a832863d54c>:0 
	--- End of stack trace from previous location where exception was thrown ---
	  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <0e06830de9a44394a7e366951eabca52>:0 
	  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <0e06830de9a44394a7e366951eabca52>:0 

[Samuel911 1]

I hope these logs help. However I see on other posts logs are posted as an attachment. Anytime I hit the download tab, it opens another screen and displays the log information. Is there a better way to do this?

[Carlo 4561]

Hi, look all the way to the right side on the logs and you'll see a download link.

[Samuel911 1]

Okay. Im new to this , please bare with me. I was using the web version and the download wouldnt actually download. It would only open a new tab and display the entire log. I just added the windows app and downloaded through that. I did another guide refresh and the log is attached. Hopefully that sheds some light. And thank you for the help. 

 

embyserver.txt

[Samuel911 1]

Now using the windows desktop app, I dont have access to any of my content. The home screen is blank. When I log in using the web app the home screen wheel is still turning, however I have access to my content. 

[Samuel911 1]

FIX!!! 

I deleted the NextPVR plugin and immediately corrected the problem. 

[Happy2Play 9783]

Glad you got it working.  That is what the full server log suggested as the errors referenced NextPVR not shown in the snippets above.