Can’t access the server

[howieT82 2]

Hello I have no issues connecting while I’m on my home WiFi but if I’m using cellular data connection away from home I get what’s shown in the picture attached

[Luke 42077]

Hi there, I would suggest checking out our Connection Troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !

[howieT82 2]

Thanks

Turning on port forwarding fixed my issue

[Luke 42077]

Thanks for the feedback !