AxelAxel3 23 Posted October 28, 2020 Posted October 28, 2020 Hello! I was using Emby on a VM with slow storage and it was so slow it was impossible to use. So I migrated over to a physical desktop with a Nvidia 980 ti in the hopes I could use GPU transcoding as well as a SSD for temp conversion and SATA connected HDDs for the libraries. From other screenshots I have seen in the forums here, It looks like I should see options about which GPU to use. I also see that in ffmpeg, its not using the GPU. Here is my setup: Windows 10 Emby 4.5.2.0 (NOT running as service) Nvidia 980 TI Classified Was on older drivers and just updated to 456.71 and still nothing (not sure what version it was before) Not using the built in Windows drivers (downloaded from nvidia's website I'm sure it is just something simple, and for all I know, it might even be working right, just not 100% sure what I should be looking for. Any assistance would be appreciated! Here are my logs if needed: https://1drv.ms/u/s!Aui9IRvIL3k4gYY0hXC58TM_5leWIw?e=9dQSba
Luke 42088 Posted October 28, 2020 Posted October 28, 2020 Hi there, did you follow our hardware acceleration setup guide? https://support.emby.media/support/solutions/articles/44001160148-hardware-acceleration-overview
AxelAxel3 23 Posted October 28, 2020 Author Posted October 28, 2020 Yes, I have looked at the guides several times. Im not 100% sure what I should be doing from that however. I did forget to add I did apply the fix for RDP and rebooted. Other than that, I am not really really sure what value the guide would add - I have checked the drivers, applied the RDP fix, and not using subtitles when testing. Am I missing something? Shouldn't I see a list of GPUs or something in that screenshot I took? I am just going by other screenshots I have seen on the forums. Like I said, it could be working, I am just not 100% sure what I should be looking for to know if its installed properly.
Luke 42088 Posted October 28, 2020 Posted October 28, 2020 Yes you should. If i had to guess you probably need to configure the VM to allow access to the gpu.
AxelAxel3 23 Posted October 28, 2020 Author Posted October 28, 2020 Its not a VM. It use to be a VM, then I migrated to a physical computer with a GPU in it. And the GPU shows up in Display Adapters, so its not like its not connected or something. So I am not really sure what else there is to do and wanted to make sure I didn't overlook something.
AxelAxel3 23 Posted October 28, 2020 Author Posted October 28, 2020 (edited) Also, just to be on the safe side to make sure RDP wasn't messing with it, I setup Autologon and rebooted it so there was no RDP session at all, and still same result - no GPU listed. And in a log called hardware_detection I see this.. So it looks like its detecting it, just not sure why its not listing it. "Debug: Create DXGI Factory", "Debug: DXGI Factory created", "Debug: Detected 3 video adapters.", "Info: Adapter #1: 'NVIDIA GeForce GTX 980 Ti' Id:6088 (Driver: , Vendor: 4318)", "Debug: Device successfully created", "Debug: VideoDevice successfully created", "Info: 86695f12-340e-4f04-9fd3-9253dd327460: DXVA2_ModeMPEG2and1_VLD MPEG-2 & MPEG-1 variable-length decoder - mpeg2video", "Info: ee27417f-5e28-4e65-beea-1d26b508adc9: DXVA2_ModeMPEG2_VLD MPEG-2 variable-length decoder - mpeg2video", "Info: 6f3ec719-3735-42cc-8063-65cc3cb36616: DXVA2_ModeMPEG1_VLD MPEG-1 variable-length decoder - mpeg1video", "Info: 1b81bea4-a0c7-11d3-b984-00c04f2e73c5: DXVA2_ModeVC1_D2010 VC-1 variable-length decoder (2010) - vc1", "Info: 1b81bea3-a0c7-11d3-b984-00c04f2e73c5: DXVA2_ModeVC1_D VC-1 variable-length decoder - vc1", Edited October 28, 2020 by Darkstyrm
AxelAxel3 23 Posted October 28, 2020 Author Posted October 28, 2020 Now I see it.. You have to click Advanced
Luke 42088 Posted October 28, 2020 Posted October 28, 2020 Why did you think there was no option before? Did you read the option?
AxelAxel3 23 Posted October 28, 2020 Author Posted October 28, 2020 I am assuming you are asking to improve the wording or something? Because I have used Emby (aka Media Browser) for about 11-12 years now, and I have looked at that same menu showing the same options for however long that Transcoding feature has been added. I guess when I migrated it over and installed a GPU, I expected to see something change. For example, a list of installed GPUs that could be used by Emby. To me, I just see, "Hey, do you want to use a GPU if its available?". I wanted to see a validation that it in fact was available and able to be used by Emby. I had seen one other screenshot of someone showing that page after searching the forum, and I did see a list of check boxes. I didn't realize they had Advanced selected to show it. I looked the forums and the documentation over on a way to try and find if its working or not, and I couldn't seem to find anything that said, check here to see if its working. Like I said in my initial post "it might even be working right, just not 100% sure what I should be looking for." Turns out, I was right. It was working, just didn't know what I was looking for
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