Playback failing in Chrome/Edge but working in Firefox

[Capt.Insano 3]

Emby 4.5.2.0 Docker

Host Distro: unRAID 6.8.3

Docker Container: latest from official (https://registry.hub.docker.com/u/emby/embyserver/)

 

When I try to play live TV or recorded program from TVHeadend Plugin via Chrome (Version 86.0.4240.75) on Windows; I just get the spinning circle on a black screen. No media ever loads.

If I try the same thing on Firefox (still Windows) it works perfectly.

 

Hope it can be fixed.

 

Attached are the server logs.

embyserver.txt ffmpeg-remux-1bf4a39f-0e1b-483a-80ee-b22ef051f085_1.txt ffmpeg-remux-6f726b74-bcbc-4a43-83ee-23531ec3ddaa_1.txt hardware_detection-63738994942.txt

[Luke 42089]

Hi, if you try lowering the in-app quality setting to force a full transcode, does that help?

[Capt.Insano 3]

I am confused by "in-app quality settings", when I try to load the video in Chrome browser I only get a black screen with a spinning circle. No progress bar, no playback controls and no settings icon to change quality.

[Luke 42089]

Hi, how are you confused by in app quality settings?

[Capt.Insano 3]

I am confused by "in-app quality settings" as I am not playing through an Emby app, this playback is on Chrome browser on windows. There are also no settings options available after trying to load the video on Chrome, just a black screen with spinning circle.

 

Are you referring to setting other that those in an Emby App (Android or Theatre) and other to those seen on playback?

[Luke 42089]

The web app has in-app quality settings, just as all Emby apps do. Have you explored clicking your user icon in the top right?

[Capt.Insano 3]

POST UPDATED:

 

It is currently set to Auto: This works in Firefox as per previous post but not in Chrome.

 

 

 

If I change it to a specific quality setting (eg: 720p - 1Mbps) it will play on Chrome but is stuttering:

 

Edited October 25, 2020 by Capt.Insano
Updated results

[Capt.Insano 3]

Above post updated

[Luke 42089]

Can we look at the log from the stuttering example? Thanks.