Unable to remotely connect to emby iOS/web apps with emby connect

[levander 97]

I already had problems connecting using emby connect username and password and this helped but this is iOS emby app here so there must be another solution when working emby connect credentials don’t work. 

[Luke 42078]

Hi there, I would suggest checking out our Connection Troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks.