New media not detected in a second library

[edeyzel 0]

Hi,

I have 2 movie library's one on local to the Emby server and one on a share.

For some reason for the last month or so nothing added to the local drive is being picked up and I have to move the files over to the share before Emby sees them.

I have removed and readded the library, rebooted, updated etc. and nothing works. 

Does anyone have an idea what is going on here.

Thanks in advance.

Edit: Emby Server is running on Win Server 2019 Std.

Edited October 19, 2020 by edeyzel
More Info

[Carlo 4561]

Hi, Most likely you have something that is corrupt that's causing the issue.

What I would do is create a new local movie library and move you movies from the 1st to the 2nd library in batches until you see it stop working, then break that batch down and do the same thing until you figure out the cause.

[Luke 42081]

Hi there @edeyzel can you please go over a specific example? thanks.

[edeyzel 0]

7 hours ago, Luke said:

Hi there @edeyzel can you please go over a specific example? thanks.

Hi,

It is not detecting anything in the Movies library, no matter what format, even transcoding from mkv to mp4.

I setup a Plex server on the same box and it detected everything so I do not think there is anything corrupt in there.

It is nothing specific though, that's what's so weird and copying it over to the second library on a different server works fine and detects it immediately.

Funny thing is that I have a TV Library on the same drive just in a different folder and have no problems with it.

[PenkethBoy 2068]

sounds like you have set the second library as a sub path of another library - it not supported

 

[edeyzel 0]

1 minute ago, PenkethBoy said:

sounds like you have set the second library as a sub path of another library - it not supported

 

Nope, that's not it either, all library's are in desperate folders under D:\Media\ so D:\Media\Movies (the problem Folder) D:\Media\TV and D:\Media\Music

[PenkethBoy 2068]

permissions then

[edeyzel 0]

7 minutes ago, PenkethBoy said:

permissions then

Not that either, it was working for almost 6 months and just all of a sudden stopped detecting anything new, that's why it is so confusing. I just thought it might be a known issue with a easy fix.

[PenkethBoy 2068]

still could be permissions - windows update change - multitude of things could have changed

turn on debug logging and run a library scan and look for errors in the log

and upload the log here for review

[edeyzel 0]

2 hours ago, PenkethBoy said:

still could be permissions - windows update change - multitude of things could have changed

turn on debug logging and run a library scan and look for errors in the log

and upload the log here for review

Just moved a movie from the network share to the local D:\ drive and it's not picking it up.

 

It disappeared from the library though. The movie is A Perfect World and was in the logs \\192.168.1.11\Movies\ but now mention of it anywhere. 

embyserver (1).txt

[PenkethBoy 2068]

couple of questions

1 are you running emby as a service?

2. in your library(s) setup for movies what paths have you set - screen shots would be best

could you do a new log from startup not a restart so i can see the dll loading etc and the watchers beingt turned on for the libraries

you have several errors - that need fixing but dont think they relate to the issue - for now

you have a lot of plugins loaded - do you need them all? As they take up resources and slow down library scans etc

 

I think i know whats going on but need more info to be sure

[Happy2Play 9782]

You do have permissions issues on your share.

file:\\192.168.1.11\Movies\The Matrix Reloaded (2003)\The Matrix Reloaded (2003).m2ts: Permission denied

Emby knows it is there but doesn't appear to be added.

2020-10-21 16:02:36.010 Info LibraryMonitor: Movies (D:\Media\Movies) will be refreshed.
2020-10-21 16:02:36.120 Debug LibraryMonitor: New file refresher created for D:\Media\Movies\A Perfect World (1993)

2020-10-21 16:15:08.278 Debug LibraryMonitor: New file refresher created for D:\Media\Movies\A Perfect World (1993)\A Perfect World (1993) Bluray-1080p.mkv

2020-10-21 16:15:09.369 Debug LibraryMonitor: Resetting file refresher from D:\Media\Movies\A Perfect World (1993)\A Perfect World (1993) Bluray-1080p.mkv to D:\Media\Movies\A Perfect World (1993)

2020-10-21 16:15:36.173 Debug BaseItem: Removed item: \\192.168.1.11\Movies\A Perfect World (1993)\A Perfect World (1993) Bluray-1080p.mkv
2020-10-21 16:15:36.173 Info App: Removing item from database, Type: Movie, Name: A Perfect World, Path: \\192.168.1.11\Movies\A Perfect World (1993)\A Perfect World (1993) Bluray-1080p.mkv, Id: 41054

You have some library errors

2020-10-21 15:58:43.538 Error LibraryMonitor: Error in Directory watcher for: \\192.168.1.11\Movies
	*** Error Report ***
	Version: 4.5.2.0
	Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.17763
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/Administrator/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 24
	Data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
	System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (121): The semaphore timeout period has expired.
	Source: 
	TargetSite: 
	No Stack Trace Available
	
2020-10-21 15:58:43.538 Error LibraryMonitor: Error in Directory watcher for: T:\
	*** Error Report ***
	Version: 4.5.2.0
	Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.17763
	Framework: .NET Core 3.1.8
	OS/Process: x64/x64
	Runtime: C:/Users/Administrator/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 24
	Data path: C:\Users\Administrator\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
	System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (121): The semaphore timeout period has expired.
	Source: 
	TargetSite: 
	No Stack Trace Available

 

[PenkethBoy 2068]

i think its his library setup - but want more data first

[edeyzel 0]

32 minutes ago, PenkethBoy said:

i think its his library setup - but want more data first

Here you go.

 

Edited October 21, 2020 by edeyzel

[Carlo 4561]

To me this looks like the media/folders and permission issues.

Emby knows the file is there but can't read it for some reason.

I'd check/reset all permissions at the root of your media (inherited permissions as well) and have it reset the whole library.

[edeyzel 0]

I double checked all the permissions as well and nothing wrong there, and the fact that plex detects everything no problem make me think it's more a Emby issue. Maybe I should try and reinstall at some stage but an option to manually add certain files would have been useful in the interim.

[PenkethBoy 2068]

remove the \ from the end of the first path and also delete the optional path completely

save and

run a scan

 

[Luke 42081]

@edeyzel are you still having an issue with this?